IS Executive

2 months ago

Singapur, Singapore Tiong Seng Contractors (Pte) Ltd Full time
About the Role

We are seeking a highly skilled and experienced IT professional to join our team as an IS Executive (System Administrator) at Tiong Seng Contractors (Pte) Ltd.

Key Responsibilities
  • Provide daily operational and technical support to end users on hardware, software, and basic network issues.
  • Coordinate and manage IT support activities across multiple site offices.
  • Implement and maintain ITIL best practices, with a strong emphasis on Incident Management, Problem Management, and Change Management.
  • Administer IBM Lotus Notes/Domino systems and ensure seamless integration with other IT systems.
  • Manage server, network, and firewall infrastructure to ensure optimal performance and security.
  • Resolve Level 1 and 2 PC/application issues and escalate Level 3 application issues to third-party vendors as needed.
  • Develop and maintain documentation to ensure compliance with internal Operational Level Agreements (OLAs) and deliverables.
  • Participate in ad-hoc IT projects to drive business growth and improvement.
Requirements
  • Degree in Computer Science, Information Systems, or Engineering, or equivalent.
  • Minimum 1-2 years of experience in MS Windows Server Systems Administration and IBM Lotus Notes/Domino System Administration.
  • Strong knowledge of PC hardware, MS Windows Desktop/Server OS, Linux, MS A/D, and basic network protocols, including TCP/IP.
  • Certifications in IBM Lotus Notes/Domino, MCSE, or CCNA are highly desirable.
  • Excellent team player with a positive attitude to learning and growth.