Service Ambassador

7 days ago


Singapore THE COCONUT CLUB PTE. LTD. Full time
Roles & Responsibilities

The Coconut Club is a Singaporean restaurant prioritising an inclusive and diverse culture.

We are part of The Lo and Behold Group, a hospitality company known for timeless destinations and thought-leading experiences.

Our team is passionate about shaping the industry and grooming the next generation of hospitality leaders.

We build career paths, develop training modules, and design incentives to ensure good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner and a 'Great Place To Work'.

This role directly influences the guest experience, ensuring satisfaction with service and experience at our restaurants.

You'll be in-charge of:

  • Building and maintaining relationships with guests
  • Order taking & menu description
  • Upselling products based on extensive product knowledge
  • Ensuring guest satisfaction by being proactive in service operations
  • Improving procedures and systems

We value people who:

  • Exceed expectations to make someone else's day
  • Are thoughtful, kind, and uphold high standards
  • Own outcomes and drive solutions
  • Are ever-curious and always learning

Benefits:

We believe in taking care of our people, providing medical and insurance coverage, employee dining discounts, and one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms



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