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Exercise Experience Coach

2 months ago

Singapore VIRGIN ACTIVE SINGAPORE PTE. LTD. Full time
About the Role

We are seeking a highly motivated and experienced Exercise Experience Coach to join our team at Virgin Active Singapore Pte. Ltd. As an Exercise Experience Coach, you will be responsible for delivering exceptional service to our members on the gym floor, providing personalized training experiences that meet their needs and exceed their expectations.

Key Responsibilities
  • Service Delivery
    • Deliver high-quality personal training sessions to members, ensuring a safe and effective workout experience.
    • Provide exceptional customer service, responding to member inquiries and resolving any issues promptly.
    • Maintain a clean and organized gym environment, adhering to brand standards and ensuring equipment is properly maintained.
  • Community Building
    • Build strong relationships with members, understanding their fitness goals and preferences to deliver tailored experiences.
    • Lead group fitness classes and workshops, promoting a sense of community and encouraging member engagement.
    • Collaborate with other team members to develop and implement marketing initiatives, promoting our services and products to members.
  • Continuous Improvement
    • Stay up-to-date with industry trends and best practices, applying this knowledge to improve our services and products.
    • Participate in ongoing training and development, enhancing your skills and expertise as an Exercise Experience Coach.
    • Contribute to the development of new programs and services, working closely with the management team to drive business growth.
Requirements
  • Qualifications
    • Recognized personal training certification (e.g. ACE, NASM, or equivalent).
    • First aid certification.
  • Experience
    • Minimum 2 years of experience in personal training or a related field.
    • Proven track record of delivering exceptional customer service and building strong relationships with clients.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
    • Strong problem-solving and conflict resolution skills.
    • Ability to work independently and as part of a team.
What We Offer
  • Competitive Salary and Benefits
  • Ongoing Training and Development
  • Opportunities for Career Advancement
  • A Dynamic and Supportive Work Environment