Sales and Customer Service Associate
3 days ago
We are Regional Focus Paper R&D PTE. LTD., a company dedicated to the development, production, and sales of thermal paper and related products.
About Us
As a fast-growing company, we provide high-quality products to our customers while striving for excellence. This role is ideal for individuals who are detail-oriented, patient, and enjoy communicating with clients.
The Sales and Customer Service Associate will work in an office environment to support the sales team, assisting with order management, customer follow-ups, and potential client sourcing.
Key Responsibilities:
- Customer Relationship Management:
- Handle existing customer orders and follow up on shipments.
- Conduct follow-ups with current customers to understand product usage and identify opportunities for further collaboration.
- Tender Support:
- Regularly check tender websites for relevant projects and filter those that align with company business goals.
- Assist in preparing documentation and organizing participation in tender activities.
- Potential Client Sourcing:
- Gather contact information for potential clients and provide the outdoor sales team with details of 10 high-potential clients each month.
Requirements:
- Excellent communication skills and customer service mindset to maintain positive interactions with clients.
- Detail-oriented and patient, with the ability to efficiently manage multiple tasks.
- Basic computer skills, familiar with office software (e.g., Excel, Word).
- Prior experience in sales or customer service is a plus.
What We Offer:
- A competitive salary: $45,000 per annum, inclusive of performance bonuses.
- Professional training and career development opportunities.
- A friendly and collaborative team environment.
Work Location:
Company office (exact location to be discussed during the interview).
This is an exciting opportunity to grow your career with us and take it to the next level.
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