Elevate Your Career as a Senior Client Advisor
2 days ago
ROLE
A Senior Client Advisor / Client Advisor contributes actively to the store sales and key indicators achievement. Providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. Also supporting the management team and colleagues, while consistently upholding our company core values.
- Provide an outstanding client and after-sale service to all visitors and clients
- Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
- Cultivate a robust client portfolio to secure a proactive and growing business
- Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
- Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrate your passion for the fashion culture
- Show a transparent and genuine attitude with the client and create a unique connection with them
- Communicate in a professional and authentic way, with clients and colleagues
- Effectively use all the available tools to optimize business opportunities
- Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
- Adhere to all company policies and operational procedures and follow them
PROFILE
- A preferred professional experience in providing high-quality service focused on client expectations, i.e., in fashion & accessory retail, customer service or luxury hospitality
- Have personal taste and passion for interior design,
- Have a natural business mindset and an entrepreneurial spirit
- Open-minded and looking for a company valuing authenticity and excellence
- Strong team spirit to achieve common goals
- At ease with using tools and applications, learns fast with new technologies
- Motivation to work in a fast-paced environment, able to multitask & prioritize
- Proactive, enthusiastic, & with a problem-solving attitude
- Accuracy and attention to detail
- Ability to safely lift boxes of up to 15kgs
- Strong proficiency in written and spoken English
SALARY AND WORKING CONDITIONS
We are offering a competitive salary of SGD $40,000 - $60,000 per annum, depending on experience, plus benefits and bonuses. You will work in a dynamic and supportive team environment, with opportunities for growth and development. The working hours are 5 days a week, with a mix of morning and afternoon shifts, including one weekend day. You will be based in our store located at 1 Bukit Batok Street 22, Singapore 659592.
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