Field Interviewer

3 days ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Job Overview

In this role as a Field Interviewer with PERSOLKELLY SINGAPORE PTE. LTD., you will play a crucial part in collecting timely and reliable data through survey interviews via outbound calls and field visits.

The ideal candidate should possess strong phone and verbal communication skills along with active listening, making them an excellent fit for our dynamic team.

About the Role

This is a temporary position that offers the opportunity to work up to 44 hours per week, with flexible working days across Monday – Sunday. You will be based in Newton or Chinatown, offering a convenient location for those living in the area.

Your primary responsibilities will include conducting surveys, handling incoming hotline and mailbox enquiries, compiling and recording data accurately, and establishing relationships with respondents throughout the project period.

Key Responsibilities

- Conduct survey interviews via outbound calls and field visits to collect timely and reliable data

- Handle incoming hotline and mailbox enquiries to resolve respondents' issues

- Compile, record, input survey returns and data accurately into the system

- Conduct data verification of completed survey cases to ensure accuracy and reliability of data

- Establish and maintain relationship with respondents throughout the project period

Requirements

To succeed in this role, you will need:

- Strong phone and verbal communication skills along with active listening

- Experience with Key Performance Indicators (KPIs) preferred

- Excellent customer service skills

What We Offer

PERSOLKELLY SINGAPORE PTE. LTD. offers a competitive salary range of SGD $2,500 - SGD $3,000 per month, depending on experience, making this a great opportunity for those looking to develop their skills and advance their careers. Additionally, you will have access to ongoing training and development opportunities, ensuring you stay ahead in your field.

We are committed to providing a supportive and inclusive work environment, where every employee has the chance to thrive and grow. If you're passionate about delivering exceptional results and taking ownership of your projects, we want to hear from you.

Salary Range: SGD $2,500 - SGD $3,000 per month

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