
Debt Collection Specialist
14 hours ago
Job Summary:
The Accounts Receivable Officer plays a crucial role in ensuring the timely collection of outstanding balances. This position requires strong communication and interpersonal skills to engage with customers and understand their payment difficulties.
This role involves monitoring accounts receivable aging reports, performing account reconciliations, and resolving discrepancies. The officer must be proficient in Microsoft Excel and accounting software to maintain accurate records and prepare relevant reports.
Key Responsibilities:
- Monitor Accounts Receivable (AR) aging reports and follow up on overdue payments.
- Engage with customers to understand their payment difficulties and provide possible solutions.
- Perform account reconciliations and resolve discrepancies.
- Prepare and maintain AR-related reports and schedules.
- Execute dunning procedures for customers with aged debts.
- Maintain accurate customer records and payment histories.
Requirements:
- 1-3 years of experience in accounts receivable or customer service.
- Diploma/Degree/Associate Degree in Accounting, Finance, or a related field.
- Proficiency in Microsoft Excel and accounting software.
- Strong negotiation and problem-solving skills.
Benefits:
- Attractive commission packages
Others:
- Excellent opportunity to develop strong problem-solving abilities and customer service mindset.
Service Orientation
Microsoft Excel
Well Organised
Assessing
Ability To Work Independently
Interpersonal Skills
Customer Engagement
Financial Transactions
Accounts Receivable
Accounting
Attention to Detail
Customer Service
Customer Orientation
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