Chief Technical Officer
4 days ago
The Upper Home Pte. Ltd. is seeking a highly skilled and experienced Chief Technical Officer to lead our heavy vehicle technical team. As a key member of our organization, you will be responsible for developing and implementing technical strategies to drive business growth and improve customer satisfaction.
Key Responsibilities:- Develop and Implement Technical Strategies: Establish a long-term technical strategy for heavy vehicle maintenance and repair, ensuring alignment with business goals and customer requirements.
- Adopt and Implement New Technologies: Identify and implement advanced diagnostic tools, repair technologies, and software that improve efficiency in servicing heavy vehicles.
- Sustainability and Environmental Initiatives: Implement strategies for adopting eco-friendly technologies, such as electric or hybrid vehicle servicing, to reduce our environmental footprint.
- Lead and Develop Technical Teams: Lead teams of specialized heavy vehicle mechanics and technicians, ensuring they have the skills, tools, and resources to perform their jobs efficiently.
- Training and Development: Continuously train the technical staff on new technologies, vehicle models, compliance, and safety regulations specific to heavy vehicles.
- Promote Safety Standards: Lead safety training programs, ensuring the team adheres to heavy-duty vehicle safety protocols.
- Advanced Diagnostics and Maintenance: Implement and manage advanced diagnostic equipment to accurately detect issues in heavy vehicles, including those related to engines, transmissions, electrical systems, brakes, and hydraulics.
- Maintenance Scheduling and Planning: Oversee the creation of preventive maintenance schedules for heavy vehicles to reduce downtime and extend vehicle life.
- Complex Repairs and Overhauls: Ensure complex engine rebuilds, transmission overhauls, and structural repairs on heavy vehicles are performed to the highest standards.
- Workshop Equipment and Technology: Ensure the workshop is equipped with state-of-the-art tools, hoists, and technology required for servicing heavy vehicles.
- Fleet Management and Performance Metrics: Oversee the use of fleet management systems to track repairs, parts inventory, vehicle histories, and performance metrics.
- Efficient Workflows and Processes: Design workshop layouts and processes to maximize workflow efficiency, reduce bottlenecks, and improve repair times.
- Sourcing Heavy-Duty Equipment and Parts: Work with suppliers to source parts and equipment for heavy-duty vehicles, negotiating contracts for the best pricing and quality.
- Supply Chain Management and Optimization: Ensure a streamlined supply chain for parts to avoid delays in repair times due to missing components.
- Tool and Software Vendor Relationships: Manage relationships with diagnostic tool suppliers and software vendors to ensure the workshop is equipped with the latest technology.
- Budgeting and Cost Management: Create and manage budgets for maintaining and upgrading workshop tools, ensuring cost-effective operations without compromising on quality.
- Reducing Downtime and Improving Performance: Implement strategies to reduce vehicle downtime by optimizing workflows, streamlining part deliveries, and ensuring mechanics are fully equipped.
- Performance Metrics and Analysis: Track and analyze key performance metrics such as repair time, technician productivity, and customer satisfaction, and make adjustments to improve performance.
- Environmental Compliance and Energy Efficiency: Ensure that the workshop complies with environmental regulations, especially regarding waste disposal, and explore energy-efficient practices in the workshop.
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