Strategic Media Solutions Architect

3 days ago


Singapore Tencent Singapore Full time
About the Role:
Tencent Cloud, a leading global technology company, is seeking an experienced Senior Solution Architect to join our team in Singapore. This is an exciting opportunity for a highly driven individual to work closely with our sales teams and provide pre-sales technical solutions to customers across various markets in Southeast Asia.

As a Senior Solution Architect, you will be responsible for evaluating and qualifying customer needs, providing technical advice to internal parties and clients, and formulating complete solutions by identifying domain expertise and resources. Your strong emphasis on teamwork and innovation will drive collaboration with different Tencent Cloud technical and product teams, primarily based in our China headquarters.

Key Responsibilities:
  • Work closely with regional sales teams as the point of contact for audio and video-related customer inquiries, providing technical support for pre-sales consultations, PoC verification services, and maintaining customer relationships.
  • Support the regional architecture team in analyzing customers' media business technology architectures and identifying their needs and values in audio and video scenarios.
  • Develop industry solutions and case studies for international markets, such as OTT, social media, gaming, education, and business.
  • Combine customer requirements with the features of Tencent's audio and video products to help customers achieve their goals and values.
  • Effectively communicate customer requirements and industry demands to product development teams.
  • Participate in public online and offline product/industry presentations to share Tencent's media product capabilities, industry experience, and insights.


Requirements:
  • Bachelor's degree or above in computing-related majors.
  • Minimum 3 years of relevant pre-sales technical experience with a strong familiarity on cloud audio and video products and solutions.
  • Excellent language proficiency in both English and Chinese Mandarin to manage diverse client backgrounds.
  • Personal attributes: highly-driven, customer service-oriented, and able to communicate with C-suite technical decision-makers.


Compensation and Benefits:
This role offers a competitive salary range of SGD $120,000 - SGD $180,000 per annum, depending on qualifications and experience. Additionally, you will enjoy a comprehensive benefits package, including medical insurance, retirement savings plan, and opportunities for professional growth and development.

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