Customer Service Representative

1 week ago


Singapore BRAWN & BRAINS COFFEE PTE. LTD. Full time
About Brawn & Brains Coffee
Located in the East of Singapore, Brawn & Brains is a specialty coffee roastery and café that prides itself on serving high-quality beverages to our customers. We are seeking individuals who enjoy customer service, work well independently, and can maintain a positive attitude under pressure.

Job Overview
We offer a competitive salary of SGD 2,500 - SGD 3,200 per month, depending on experience, as well as opportunities for growth and professional development within our team.

Responsibilities
  • Provide exceptional customer service by greeting customers, taking orders, and processing payment transactions accurately.
  • Maintain cleanliness and tidiness of the café at all times.
  • Operate the POS cash register efficiently and accurately.
  • Assist with cashiering duties, including handling customer queries and resolving issues promptly.
  • Work collaboratively with the team to achieve business objectives and provide excellent customer experiences.

Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Reliability and consistency in maintaining a positive attitude and providing exceptional customer service.
  • Able to work independently and take initiative when required.
  • Availability to work weekends and public holidays.
  • Prior experience in customer-facing roles or related industries is an advantage.

Benefits
In addition to a competitive salary, we offer various benefits, including opportunities for professional growth and development, flexible working hours, and a dynamic work environment.

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