Co-Working Space Operations Manager
6 days ago
PENGUINS CO-SPACES PTE. LTD. is seeking an exceptional Front Desk & Community Lead to join our team in Singapore.
The estimated salary for this role is SGD 50,000 - SGD 60,000 per annum.
About the Role:
We are looking for a highly organized and customer-focused individual who will be responsible for managing the front desk operations, ensuring seamless check-in and check-out processes, and fostering a positive community experience for our members.
Responsibilities:
- Front Desk Management: Manage the front desk area, ensuring consistent coverage during business hours and being the on-site point of contact.
- Clients Engagement: Complete scheduled conversations with clients to help them maximize the value of their membership while checking in on all clients regularly to understand their ongoing experience.
- Operations and Management: Conduct morning walkthroughs to address any issues, escalating any recurring issues to your manager and/or relevant cross-functional teams.
- Administrative Work: Perform administrative tasks required for seamless centre operation, such as courier matters, pantry inventory ordering, and updating centre and client records/transactions.
Requirements:
- Language: Good spoken English and Mandarin (required to communicate to Mandarin-speaking clients).
- Proficiency: Proficient in MS Office.
- Experience: Customer service and/or sales & marketing experience a plus.
What We Offer:
- Competitive Salary: SGD 50,000 - SGD 60,000 per annum.
- Opportunities for Growth: Join a dynamic team and take advantage of opportunities for professional growth and development.
How to Apply:
Please submit your application, including your resume and a cover letter, through our website.
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