Co-Working Space Operations Manager

6 days ago


Singapore PENGUINS CO-SPACES PTE. LTD. Full time

PENGUINS CO-SPACES PTE. LTD. is seeking an exceptional Front Desk & Community Lead to join our team in Singapore.

The estimated salary for this role is SGD 50,000 - SGD 60,000 per annum.

About the Role:

We are looking for a highly organized and customer-focused individual who will be responsible for managing the front desk operations, ensuring seamless check-in and check-out processes, and fostering a positive community experience for our members.

Responsibilities:

  • Front Desk Management: Manage the front desk area, ensuring consistent coverage during business hours and being the on-site point of contact.
  • Clients Engagement: Complete scheduled conversations with clients to help them maximize the value of their membership while checking in on all clients regularly to understand their ongoing experience.
  • Operations and Management: Conduct morning walkthroughs to address any issues, escalating any recurring issues to your manager and/or relevant cross-functional teams.
  • Administrative Work: Perform administrative tasks required for seamless centre operation, such as courier matters, pantry inventory ordering, and updating centre and client records/transactions.

Requirements:

  • Language: Good spoken English and Mandarin (required to communicate to Mandarin-speaking clients).
  • Proficiency: Proficient in MS Office.
  • Experience: Customer service and/or sales & marketing experience a plus.

What We Offer:

  • Competitive Salary: SGD 50,000 - SGD 60,000 per annum.
  • Opportunities for Growth: Join a dynamic team and take advantage of opportunities for professional growth and development.

How to Apply:

Please submit your application, including your resume and a cover letter, through our website.



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