Digital Transformation Designer

1 week ago


Singapore Unison Consulting Full time
Job Description:

We are seeking an experienced Digital Transformation Designer to join our team as a Salesforce Design Lead. The successful candidate will work closely with our clients to deliver on the definition, design and execution of the target state Salesforce solution and experience.

Key Responsibilities:
  • Support the Experience Architect on customer transformation projects.
  • Participate in the discovery process to understand the problem we are trying to solve.
  • Conduct user interviews, uncover pain points and opportunities.
  • Plan and support workshops and co-creation sessions.
  • Capture key data points and help with the synthesis of user research insights.
  • Develop detailed design screens and build narrative of target state.
  • Participate in usability testing sessions to gather feedback.
  • Help iterate designs and document findings.

Requirements:

  • 5+ years of experience in services and tech product design.
  • Experience in implementing CRM solutions or Enterprise solutions.
  • Strong understanding of Salesforce and its ecosystem.
  • Ability to work effectively in a team environment.
  • Excellent communication and presentation skills.


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