Cybersecurity Engineer for Network Solutions
4 days ago
Palo Alto Networks is a leading cybersecurity company that protects our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're looking for innovators who share our vision.
Job SummaryWe are seeking a Cybersecurity Engineer for Network Solutions to join our team in Singapore. As a key member of our technical support team, you will provide expert technical assistance to our customers, troubleshoot complex network issues, and collaborate with internal teams to deliver exceptional customer experiences.
Responsibilities- Provide technical support to customers and partners through various communication channels.
- Collaborate with cross-functional teams, including DevOps, Engineering, QA, and Product Management, to resolve complex network issues.
- Develop and publish technical documentation, such as knowledge base articles and troubleshooting guides.
- Participate in technical discussions and training sessions to stay up-to-date on the latest technologies and solutions.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in technical support roles, preferably in a cybersecurity or networking environment.
- Strong understanding of networking protocols, devices, and security technologies.
- Excellent problem-solving skills and ability to debug complex issues.
- Effective communication and collaboration skills.
- Familiarity with virtualization platforms, such as VMware, AWS, or Azure.
- Experience with specific networking technologies, such as SD-WAN, VPN, or firewalls.
- Knowledge of security frameworks, regulations, and compliance requirements.
- CISSP, CEH, or other relevant certifications.
- Experience with cloud-based security solutions and platforms.
The estimated salary for this position is SGD $80,000 - $120,000 per annum, depending on experience and qualifications.
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