Customer Service Specialist

4 days ago


Singapore PAPA PALHETA PTE. LTD. Full time
About Us

PAPA PALHETA PTE. LTD. is a homegrown specialty coffee company with a passion for delivering exceptional customer experiences.

Job Overview

We are seeking a skilled Customer Service Specialist to join our team at Chye Seng Huat Hardware and PPP Coffee (Funan & New Bahru). As a Barista with outstanding team skills, you will be responsible for providing top-notch service to our customers while learning hand pour drip and espresso extraction methods.

Responsibilities
  • Brewing specialty coffee drinks to perfection
  • Handling cashier duties with efficiency and accuracy
  • Managing daily operations, including inventory and ordering
  • Coordinating internal and external events
  • Serving food and drinks to customers
  • Cleaning tables and maintaining a clean environment
Requirements
  • Demonstrated customer service attitude and skills
  • Availability to work weekends and holidays
  • Commitment to a minimum of 50 hours per month
  • Able to commit to at least 3 months
Benefits
  • Complimentary non-alcoholic drinks
  • Family and friends discount on food and beverages
  • Staff discounts on food and beverages
Compensation

$10-$14/hour, depending on commitment period and role assigned



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