Chief Technology Operations Officer

5 days ago


Singapore SYNAPXE PTE. LTD. Full time
About Us

Synapxe PTE. LTD. is a pioneering company in the field of IT solutions.

Job DescriptionSalary: $120,000 - $180,000 per annum

The Chief Technology Operations Officer will oversee the entire technology operations of our organization, ensuring seamless integration and optimal performance of all systems.

Key Responsibilities:
  • In-House IT Support
    • Provide expert support for SAP and related systems.
  • SuccessFactors and Concur Management
    • Manage and troubleshoot SuccessFactors and Concur applications.
  • Liaison and Subject Matter Expert
    • Act as a liaison between business users to define requirements.
    • Serve as a subject matter expert on SAP SuccessFactors, SAP Concur, SAP Business Technology Platform (BTP), SAP ECC Payroll, and integration with SAP ECC.
  • Vendor Management and Integration
    • Oversee integration with external systems like medical claim systems, ServiceNow, etc.
  • Business Analysis and Process Improvement
    • Define business issues, data challenges, and solutions to fit business requirements.
    • Identify breakdowns in technology and business processes.
  • Collaboration and Communication
    • Engage and collaborate with technical teams across projects.
    • Collaborate with other IT team members to resolve issues and improve system efficiency.
  • Documentation and Compliance
    • Prepare requirement specifications (functional and non-functional), use cases, and business process recommendations.
    • Perform configurations and customization in the system and updates relevant documentation as per user's requirement and process.
  • Regulatory Compliance
    • Ensure compliance with government regulations related to SuccessFactors and Concur.
RequirementsEducation and Experience:
  • A degree in Computer Science, Engineering, Business, or equivalent.
  • At least 7 years of experience in all phases of system implementation lifecycle (requirements gathering, design, and build, testing, go-live).
  • Minimum 1 full cycle in SAP SuccessFactors implementation.
Technical Skills:
  • Proficiency in SAP SuccessFactors and Concur.
  • Good work experience in managing systems releases, instance strategy, data security, change/release management, tracking, and reporting.
  • Knowledge of SAP Business Technology Platform (including CPI) and related technical integration components such as SCC, Fiori, S/4 HANA, SAP ECC HCM, Concur, Integration Centre.
  • Knowledge in SAP ECC and/or S/4 Hana HCM-Payroll.
  • Experience in developing BTP application, SAP UI5, and/or HTML5.
  • Experience in cloud technology and mobile applications.
What We Offer

We offer a competitive salary package, opportunities for professional growth, and a dynamic work environment.



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