Restaurant Service Coordinator

3 days ago


Singapore SHANGHAI YONGFU SINGAPORE PTE. LTD. Full time

SHANGHAI YONGFU SINGAPORE PTE. LTD. is seeking a highly motivated Restaurant Service Coordinator to join our team.

We offer a competitive salary of $3300 - $4300 per month.

About the Role

The Restaurant Service Coordinator will be responsible for providing exceptional customer service, ensuring that all guests are greeted properly and escorted to their tables in a timely manner.

Key Responsibilities:

  • Welcome guests in a courteous and prompt manner and lead them to a prepared table in accordance with the restaurant's seating procedures.
  • Familiarize yourself with the menu, promotions, and service procedures to provide accurate information to guests.
  • Provide full assistance to guests concerning general queries at the restaurant, including making reservations via email or telephone.
  • Work closely with the Operations/Restaurant Manager and peers to ensure all guests receive excellent service.
  • Obtain familiarity with restaurant policies and procedures regarding training, safety, and security.
  • Familiarize yourself with the work nature and responsibilities of staff and all restaurant events.
  • Maintain reservation counters in a clean and organized state, assisting the manager in keeping track of guest history profiles.
Requirements

To be successful in this role, you should have:

  • At least 1 year of relevant working experience in the food and beverage industry.
  • Jr. Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent preferred.
  • A positive attitude, motivation, passion, and a desire to learn new skills.
  • Good personal grooming and presentation.

This is an excellent opportunity for those who are passionate about delivering exceptional customer service and have a keen interest in the hospitality industry.



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