UX Designer, Government Agency Specialist

2 weeks ago


Singapore Careers@Gov Full time

About the Role

The Government Technology Agency (GovTech) is seeking a UX Designer to join their team as a key member of the GovTech team. As a UX Designer, you will work in a Government Agency, supporting the Chief Information Officer at the Agency, working with Agency stakeholders to undertake UX tasks in upstream Discovery and Conceptualisation, as well as Product Development and Delivery.

Responsibilities

  • Consult with stakeholders to understand goals and challenges and propose user-centric approaches to improving products and services to citizens, businesses and public officers.
  • Drive user research activities through co-creation workshops, focus group discussions, stakeholder interviews, surveys, and translate research findings into actionable recommendations.
  • Create and rapidly iterate on ideas to develop storyboards, user flows, mock-ups, and prototypes, or other methods as needed to prove concepts and demonstrate value.
  • Align with corporate design systems and incorporate usability and good customer experience into products and services.

Requirements

  • Degree or Diploma in Human Computer Interactions, Design, Psychology, Computer Sciences or related disciplines.
  • Minimum 8 years of UX experience, with a portfolio that demonstrates your experience in service design, design research, interaction design and product strategy.
  • Team player, with experience working collaboratively in a cross-functional team.
  • Good organisational, presentation, and critical thinking skills.
  • Expertise with popular design tools and software e.g. Figma, Balsamiq, Axure, Sketch, Adobe Creative Suite.
  • Experience in Agile and UX development environments and frontend development/web development technologies such as HTML/HTML5, CSS, JavaScript, and Responsive Web Design will be an added advantage.

About GovTech

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

As a UX Designer at GovTech, you will play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.



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