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Medical Device Clinical Support Professional

2 weeks ago

Singapore beBeeClinical Full time $90,000 - $120,000
Job Title: Clinical Support Specialist

Clinical Support Specialists play a pivotal role in delivering exceptional patient care by providing expert support during complex medical procedures.

Key Responsibilities:

  • Provide real-time clinical support during coronary and peripheral Intravascular Lithotripsy (IVL) procedures to ensure optimal use of the Sonico-CX system.
  • Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams on the safe and effective use of IVL technology.
  • Offer remote clinical support via on-call conference calls to assist distributor teams with urgent cases and provide critical guidance on procedural protocols.
  • Train and certify distributors on product use, ensuring competency in procedural support, troubleshooting, and education.

Clinical Education & Therapy Development:

  • Deliver technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events to educate healthcare professionals on the latest advancements in IVL technology.
  • Build and maintain strong relationships with interventionalists and cath lab staff to foster early adoption and sustained usage of IVL technology.
  • Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.
  • Engage with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.

Clinical Research & Feedback Collection:

  • Present and support clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs) to facilitate smooth trial execution.
  • Support post-market clinical follow-up and data integrity monitoring at assigned sites to ensure compliance with regulatory requirements.
  • Serve as liaison between users and the marketing/R&D team to collect real-world product feedback and suggestions for improvement.

This is an exciting opportunity to work with cutting-edge medical technology and contribute to improving patient outcomes. If you have a passion for healthcare and a drive to succeed, we encourage you to apply for this challenging role.