Strategic Business Analyst
1 day ago
Job Description:
KrisShop Pte. Ltd. is seeking a highly skilled Data Driven Operations Expert to join our team. As a key member of our operations team, you will be responsible for analyzing data from all sales channels, including online and offline for travel retail and non-travel retail segment, to identify trends, opportunities, and areas for improvement.
You will work closely with cross-functional teams (marketing, IT, BU, Channel, etc.) to define project scope, requirements, and timelines. Your primary objective will be to manage and prioritize projects, ensuring timely completion and alignment with business objectives.
Key Responsibilities:
- Analyze existing business processes across all channels and identify areas for optimization and automation.
- Develop and implement solutions to improve operational efficiency, conversion rates, and overall customer experience.
- Document and maintain business processes and best practices.
- Prepare and deliver compelling data-driven presentations to communicate insights and recommendations to stakeholders.
- Translate complex data into actionable insights that drive strategic decision-making.
Requirements:
- Bachelor's degree in Business Administration, Data Science, or related field.
- Minimum 2 years of experience in data analysis and business operations.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation skills.
- Ability to work effectively in a fast-paced environment.
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