Bilingual Project Coordinator

2 weeks ago

Singapore Costello Medical Full time
Job Title: Scientific Project Administrator

About the Role:

Costello Medical is a rapidly growing global healthcare agency specializing in medical communications, market access, and health economic and outcomes research. We work with a wide range of clients, including the industry's most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organizations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas.

Key Responsibilities:
  • Formatting, consistency, and general quality control review of scientific documents, including reimbursement submissions, reports, slide sets, manuscripts, abstracts, and posters.
  • Assisting Project Managers with client and healthcare professional communication on multi-component projects and the production of progress reports and summaries that enhance the level of customer service delivered.
  • Coordinating logistics and providing project support for both in-person and virtual events and meetings, for example, congresses, symposia, and advisory boards.
  • Day-to-day coordination of the project teams and monitoring of project timelines, in collaboration with the project manager.
  • Scheduling meetings, recording minutes, and coordinating their distribution.
  • Assisting the team with the development of planning tools to optimize the productivity of the team and cross-collaboration between the team and other divisions.
  • Supporting the accurate referencing of scientific materials, including preparing reference packs.
  • Screening records for relevance to research questions and extracting data from relevant publications.
  • Liaising with our Creative team on the development of figures and other visuals to be included in reports.
  • Supporting the development of client proposals and tracking those sent and responded to.
  • Management of project compliance, which includes completing compliance training, preparation of project compliance documentation, liaising with client compliance teams, and acting as the internal point of contact for all compliance-related queries.
  • Liaising with external suppliers, including translation agencies, as well as digital and marketing agencies, and other consultancies, to ensure smooth delivery of projects.
  • Ownership of tasks in our project management system to support the correct budgeting and invoicing of projects.
  • Supporting Analysts and Medical Writers with the write-up of methods and results of projects into engaging reports and slide sets.
  • Reformatting of scientific documents to ensure adherence to client requirements and/or relevant submission guidelines.
  • Helping project teams to keep abreast of the latest potentially relevant sources of information and industry guidelines to inform their project work and keeping all divisional resources up to date.
  • Organizing divisional monthly meetings and other internal activities.


Requirements:

The ideal candidate will be proactive and have strong organization and problem-solving skills. Most importantly, the candidate will enjoy making a positive difference and reducing the administrative burden of those they support. This role will suit those who are passionate about the concept of evidence-based medicine, have an excellent attention to detail, and a talent for communication. The candidate will receive close training and mentorship from experienced colleagues, so prior experience is not required.

Essential requirements for the role are:
  • A degree-level or equivalent qualification in a scientific discipline (minimum or equivalent). Postgraduate qualifications (minimum or equivalent) would be an advantage, but they are not a requirement for the role. We welcome applications from candidates with a diverse range of specialisms, including but not limited to, biology, chemistry, pharmacy, biomedical sciences, global health, epidemiology, biochemistry, and medicine.
  • A flair for and attention to detail.
  • Exceptional written and spoken fluency in Korean (equivalent to native Korean language skills) and English, which will be used in client work, email communication, and internal messaging.
  • Effective verbal communication skills, which will be used when working with colleagues and clients.
  • The ability to tailor communication style to a variety of audiences, including healthcare professionals, patient groups, suppliers, clients, non-scientific colleagues, and governmental bodies.
  • Being self-motivated and enthusiastic, with a genuine interest in healthcare and an eagerness to learn about new areas of science.
  • Excellent organizational skills and a passion for maintaining high levels of organization across tasks and processes.
  • The ability to respond to conflicting deadlines, work independently, and self-manage time.
  • The self-awareness to reflect on their own performance, alongside a willingness to take ownership of their work and the development of their career.
  • A commitment to delivering excellent customer service, both to external clients and internal 'customers'.
  • A desire and aptitude for collaborative working across project teams, where they share knowledge with others in their team to promote the attainment of a common objective and work together to overcome obstacles to success.
  • A 'can-do' approach and the initiative, positivity, and creativity required to continually improve the service offered.
  • An ability to demonstrate integrity, honesty, and transparency in their interactions with colleagues and stakeholders.
  • A good knowledge of Microsoft Office.


Career Profile:

Costello Medical offers many opportunities for personal and professional development. Please click below to read firsthand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/

What We Offer:

We offer a starting salary of SGD 4,000 per month, 18 days' annual leave plus public holidays, private medical insurance, flexible benefits scheme offering additional holiday, cash payments, and wellbeing benefits, paid study leave, and funding for external qualifications. We also offer comprehensive travel insurance, flexible working hours, regular company-funded social activities, and a commitment to delivering excellent customer service. Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/

How to Apply:

If you are passionate about the concept of evidence-based medicine and have a strong desire to make a positive difference in the healthcare industry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our website: https://www.costellomedical.com/careers/. We look forward to reviewing your application and welcoming you to our team.

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