Patient Care Coordinator, Specialist Outpatient Clinic

1 day ago


Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time
About the Role

We are seeking a dedicated and friendly Patient Service Associate to join our Specialist Outpatient Clinics at the National University Hospital (NUH). As a member of our team, you will be responsible for delivering exceptional customer service and creating a warm atmosphere for our patients and visitors.

Key Responsibilities:
  • Registration and Screening: Perform accurate registration and screening of patients in a timely manner.
  • Billing and Collections: Ensure timely billing and collection of payments from patients.
  • Clinic Readiness: Comply with clinic facilities readiness standards.
  • Consultation Room Support: Assist clinicians and/or therapists during clinic consultations.
  • Patient Coordination: Coordinate first/follow-up appointments for patients and manage wait times effectively.
Requirements:
  • Minimum 'N' Level qualification.
  • Healthcare or service industry experience preferred but not required.
  • Proficient in computer skills.
  • Excellent communication and interpersonal skills.
  • Able to multitask and work in a fast-paced environment.
About Us

The National University Hospital (NUH) is Singapore's leading university hospital, with a rich heritage dating back to 1905. We are a unique institution that seamlessly integrates clinical care with teaching and research, making us a hub of knowledge and innovation in the healthcare industry.

Why Work with Us?

As a Patient Service Associate at NUH, you will have the opportunity to make a profound impact on the lives of our patients. You will be part of a dynamic and collaborative environment where expertise, knowledge, and compassion come together to create a transformative healthcare experience. Our team is driven by a shared purpose – to lend a helping hand to those in need and empower patients to live their best lives.

Working in healthcare offers satisfaction that extends far beyond the ordinary. The smiles of gratitude from patients and the sense of fulfillment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth, pushing you to constantly expand your knowledge and skills.



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