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Operational Supervisor
1 month ago
We are seeking an experienced and skilled Operational Supervisor to join our team at JR F&B Concepts Pte. Ltd.
About the RoleThis is a unique opportunity to lead a high-performing outlet team, driving business growth and delivering exceptional customer experiences. As an Operational Supervisor, you will be responsible for overseeing the day-to-day operations of the outlet, ensuring seamless delivery of food and beverage services, and maintaining high standards of quality, safety, and hygiene.
Main Responsibilities- Lead and motivate a team of staff to achieve outstanding results in customer satisfaction, sales revenue, and operational efficiency.
- Develop and implement strategies to improve menu offerings, customer experience, and staff productivity.
- Manage cash handling, inventory control, and supply chain logistics to optimize costs and minimize waste.
- Collaborate with the Kitchen Head Chef and the Kitchen team to ensure timely delivery of quality food.
- Conduct regular staff briefings, appraisals, and disciplinary actions as necessary to maintain a high-performance culture.
- Work closely with the Accounts Department in Head Office to manage daily accounts and financial transactions.
- Minimum 3 years of experience in a supervisory or management role in the F&B industry.
- Demonstrated leadership skills, with a proven track record of achieving business objectives and improving customer satisfaction.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
- Strong knowledge of food safety, hygiene, and quality control procedures.
- A competitive salary of SGD $6,500 per month (estimated), depending on experience.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment that encourages innovation and collaboration.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application today