Credit Control Specialist

2 days ago


Singapore HSBC Full time

We are seeking a high-calibre professional to join our team as an Assistant Manager, Credit Control in Singapore.

Company Overview

HSBC is a leading global international bank that offers opportunities for career growth and development. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment.

Salary & Benefits

The estimated salary for this role is around SGD 70,000 - SGD 90,000 per annum, depending on experience. As a valued employee, you will enjoy a range of benefits, including flexible working arrangements, continuous professional development, and opportunities to grow within an inclusive and diverse environment.

Job Description

As an Assistant Manager, Credit Control, your key responsibilities will include:

  • Account handler - manage all queries, recoveries, correspondence for the allocated portfolio, which include various channel partners
  • MAS Debtor aging reporting and calculation and preparation of provision for bad debt
  • Support the operations teams to manage business and the client servicing efficiently by managing queries raised by them in a timely manner
  • Communications with channel partners and coordinating with various departments within HSBC Life
  • Review and posting of receipts payment vouchers into the reciting system
  • Review the commission statements
  • Handling ad hoc requests from business and clients
  • Managing Reinsurance portfolio (reconciliation and account management)
  • Review of SOP and provide sign off
  • Training new team members
Required Skills & Qualifications

To be successful in this role, you will need:

  • Credit control and/or Finance/Audit related experience with university degree or equivalent
  • Good ability and understanding of Credit Control process with a positive attitude for change and is able to produce positive results with debt collection process
  • Skilled in handling various channels, IE Brokers, Agency, Agents, FA, Banca, Direct
  • Good understanding of legacy transactions that helps bridge knowledge in run-off clean up activities
  • Good problem-solving abilities dealing with escalations related to Insurance Industry
  • Good and positive learning attitude and can adapt to a dynamic environment quickly
  • Good Knowledge of the standard Microsoft Office software applications like Excel is essential
  • Self-starter, takes initiative independently with good organizational skills
  • Strong interpersonal and presentation skills to effectively communicate with senior management, internal and external stakeholders
  • Problem solving skills / sound analytical skillset
Working with Us

We are committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.



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