Customer Service Representative for Chinese Speaking Clients

7 days ago


Singapore Y TCM PTE. LTD. Full time
Company Overview
We are a leading provider of Traditional Chinese Medicine (TCM) services, committed to delivering high-quality healthcare solutions to our patients. Our team is dedicated to providing exceptional service and support to our clients, and we are now seeking a skilled Receptionist to join our team.

Salary
The successful candidate can expect a competitive salary ranging from $2,000 to $3,200 per month, inclusive of commission and overtime pay. This salary reflects the company's commitment to rewarding its employees for their hard work and dedication.

Job Description
We are seeking a highly motivated and organized Receptionist to join our team in Toa Payoh Branch. As a key member of our front desk team, you will be responsible for handling phone calls and responding to customer inquiries, attending to customer needs, and arranging appointments. You will also be required to perform various ad-hoc duties as needed.

Required Skills and Qualifications
To be successful in this role, you will need to possess excellent communication skills in both English and Chinese, with the ability to provide outstanding customer service to our Chinese speaking clients. You should also have knowledge of Microsoft Office and Google Drive, as well as being proficient in data entry and cashiering. Additionally, you should be willing to learn and adapt to new situations.

Benefits
In addition to the competitive salary, we offer a range of benefits, including rare days off on weekends and public holidays, making it an ideal job for those who want a good work-life balance. We also encourage continuous learning and professional development, so you will have opportunities to grow and advance your career within the company.

Others
We are an equal opportunities employer, and we welcome applications from candidates with diverse backgrounds and experiences. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please submit your application today.,

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