Technical Workplace Solutions Specialist

3 days ago

Singapore NET ONE ASIA PTE. LTD. Full time
Job Overview

We are seeking a skilled Technical Workplace Solutions Specialist to join NET ONE ASIA PTE. LTD.

About the Role

This is a key position responsible for maintaining, supporting, and improving workplace technology and facilities that enable employees to work efficiently in a modern, flexible, and collaborative environment.

Key Responsibilities
  • Technology Infrastructure Support: Manage and maintain the IT infrastructure for offices, including hardware (printers, monitors, workstations), software, video conferencing tools, and AV systems.
  • Service Desk Support: Serve as a point of contact for employee support issues related to IT and workplace services, providing troubleshooting and guidance as needed.
  • Collaboration Tools: Support and enhance collaborative tools such as video conferencing systems, messaging platforms (e.g., Teams), and other workplace applications.
  • Onboarding & Offboarding: Set up and configure new employee workstations, ensuring access to necessary tools and software. Assist with the offboarding process by removing access and reclaiming equipment.
  • Asset Management: Track and manage hardware and software inventories, keeping an up-to-date record of all workplace equipment.
  • Vendor Coordination: Work with external service providers and vendors to ensure the timely resolution of issues and successful implementation of upgrades or new services.
  • Space Planning: Collaborate with Facilities Management to plan and execute office layout changes, seating arrangements, and the setup of new office locations.
  • Security: Ensure that all workplace systems adhere to company security protocols, including monitoring for vulnerabilities and implementing necessary patches or updates.
  • Project Support: Participate in workplace technology and office infrastructure projects, helping with planning, coordination, and execution.
Requirements
  • Experience: 2-5 years of experience in workplace services, IT Support, or facilities management.
  • Skills: Strong understanding of office infrastructure, IT systems, and workplace technologies. Experience with video conferencing tools (Zoom, Teams). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills to collaborate effectively with teams and employees at all levels. Ability to work independently and manage multiple tasks and priorities.
  • Education: Not specified.
Salary

The estimated salary for this role is $80,000 - $120,000 per annum, depending on experience.

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