Sr Client Service Rep, CLG
4 weeks ago
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Major Duties :• Acts as the primary contact for investment management firms on day to day operational needs relating to complex client accounts held at the Bank. Service all partners, investment managers and clients daily with the flexibility and commitment necessary to meet expectations/requirements and respond appropriately to any situation. • Communicate issues and recommend solutions directly to investment managers, clients, and partners. Work efficiently to resolve client/IM issues. Initiate client/IM communication to add value to the relationship where applicable/possible. • Monitors overall account status. Assesses impact of certain transactions on total account relationship. • Responsible for follow-up on cash management or overdraft issues. Determines appropriate action to take and follow-up with internal and external parties as appropriate. • Coordinates daily contact with Investment Managers regarding client account activities. Informs managers of any exceptions and proposed steps for resolutions. • Resolves problems, identifies the most appropriate solution and may establish new techniques to ensure the team is able to meet its objectives • Has direct impact, on the quality of the tasks performed or services provided by the team • Stays abreast of changes in the various securities markets, as well as new or existing NT products or services. • Identifies service efficiency enhancements, process improvements and service delivery using creative and proactive measures. • Researches and resolves processing inquiries and facilitates or prepares correcting entries including reversals and rejects. • Adheres to all policies and procedures and assists in updating as needed in order to help identify, assess, monitor, and control risk. • Helps perform certain checks and approvals for their team Knowledge :• Requires a comprehensive understanding of a range of processes, procedures, systems and concepts within own job discipline • Uses insights into how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives • Requires tact and diplomacy to exchange ideas and information in a concise and logical way. • Strong analytical and communication skills • Having a good overall knowledge of the global custody/securities business • Be a 'self starter' with positive attitude and able to work on own initiative as well as within a collaborative team environment • Ability to build and maintain internal and external network of contacts • Treat colleagues and all individuals with respect; embrace diversity • IT savvy (excel, macro etc) and can pick up system application fast with knowledge on process streamlining will be a plus Experience :• May provide informal day-to-day supervision to a team including coaching on performance, coordinating activities, checking on quality and work progress • Degree within Finance or Business or diploma holders with relevant experience • At least 5-7 yrs experience in client servicing within financial services • Experience working effectively within a global organization/environment
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
-
Client Service Representative, CLG
4 weeks ago
Singapore Northern Trust Full timeAbout Northern Trust: Northern Trust is a globally recognized financial institution with a rich history dating back to 1889. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding our core principles of service, expertise, and integrity. Our team is dedicated to delivering...
-
Sr rep, hr talent acquisition
3 weeks ago
Singapore Edwards Lifesciences Gruppe Full timeSr Rep, HR Talent Acquisition Apply Locations: Singapore Time Type: Full time Posted On: Posted 2 Days Ago Time Left to Apply: End Date: February 6, 2025 (30+ days left to apply) Job Requisition ID: Req-36955 This position acts as the first point of contact for HR inquiries, identifying and delivering solutions to employees and People Leaders. This role...
-
WSHO - CLIENT REP (6 months)
4 weeks ago
Singapore QUALITY SAFE CONSULTANTS PTE. LTD. Full timeRoles & Responsibilities1. Client rep on all safety matters2. Registered MOM WSHO3. Must have data center experiences as WSHO4. Advising clients on all safety matters relating to MOM WSH ACT and its subsidiary regulations5. Overseeing main contractor wsh personnel and reporting to client 6. Conducting WSH inspection and submission of report7. Attending...
-
Client Services Professional
3 weeks ago
Singapore Aon Full timeJob Summary:Aon is seeking an experienced Client Services Professional to join our team. As a Key role, the Client Services Manager will be responsible for driving operational excellence and delivering exceptional client experiences.Key Responsibilities:Leverage strong interpersonal and people management skills to lead client-facing initiatives and develop...
-
Sr. solutions
2 hours ago
Singapore Lenovo Full timeWhy Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the...
-
Sr. solutions
2 hours ago
Singapore Lenovo Full timeWhy Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the...
-
Strategic Consultant
3 weeks ago
Singapore Forrester Research, Inc. Full timeAbout This Role:We are seeking a skilled Sr Consultant to join our team at Forrester Research, Inc.The ideal candidate will have direct experience in digital transformation, technology modernization, and CX programs, with a strong ability to achieve key performance metrics and client satisfaction.Key Responsibilities:Partner with sales reps and business...
-
Renovation Project Coordinator
2 weeks ago
Singapore SR RECRUITMENT CONSULTANCY Full timeAt SR RECRUITMENT CONSULTANCY, we are seeking a highly skilled and dedicated Junior Engineer to join our team as a Renovation Project Coordinator.Job OverviewThis is an exciting opportunity for a motivated individual with a passion for renovation projects to take on a key role in managing and executing renovation projects from conception to completion.We...
-
Singapore Recruit Express Pte Ltd. Full timeBusiness Development Consultant/ Healthcare Sales Rep (Territory Mgr) Responsibilities: Services existing accounts and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients. Submits orders by referring to price lists and product literature. Keeps management informed by submitting activity and...
-
Associate director-sales representative
3 weeks ago
Singapore Moody's Investors Service Full timeExperience Level: Experienced Hire Categories: Sales & Marketing Location(s): 6 Shenton Way, #14-08, OUE Downtown 2, Singapore, 68809, SG Line Of Business: Banking OU(BANKING OU) Entity: Moody's Analytics(MA) At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We strive to create an inclusive environment...
-
Sr customer service specialist
2 weeks ago
Singapore Brenntag Full timeSr Customer Service Specialist Our team in Singapore currently has an opening for a Sr Customer Service Specialist YOUR ROLE & RESPONSIBILITIES Position Summary The Customer Care Specialist is responsible for order managing till fulfillment and responding to customer inquiries via email, phone or face-to-face in a swift manner. He/she will be the contact...
-
Sr. accountant
1 week ago
Singapore SPACE EXPLORATION TECHNOLOGIES CORP Full timeSR. ACCOUNTANTAs the company expands its international footprint and provides Starlink (our revolutionary satellite low-latency broadband internet) across APAC, Starlink Internet Services Pte. Ltd. is seeking a sr. accountant for our Singapore office to help ensure that our financial reporting obligations are met.The Sr. Accountant will focus on APAC...
-
Associate director
7 days ago
Singapore Moody's Investors Service Full timeExperience Level:Experienced Hire Categories: Sales & Marketing Location(s): 6 Shenton Way, #14-08, OUE Downtown 2, Singapore, 68809, SG At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are - with the...
-
Associate director-sales representative
7 days ago
Singapore Moody's Investors Service Full timeExperience Level:Experienced Hire Categories: Sales & Marketing Location(s): 6 Shenton Way, #14-08, OUE Downtown 2, Singapore, 68809, SG At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We strive to create an inclusive environment where everyone feels welcome to be who they are, with the freedom to...
-
Sr. sales manager
7 days ago
Singapore Support Revolution Full timeSupermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and Io T/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the...
-
Finance & procurement, senior manager
1 week ago
Singapore HeritageSG Full timeDoes working in a fast-growing organisation in the heritage sector excite you? If yes, we would like to hear from you! You will join the corporate services team at Heritage SG, a Company Limited by Guarantee (CLG) under the National Heritage Board (NHB). In this role, you will play a pivotal part in shaping the Finance, Procurement & Admin policies and...
-
Finance & procurement, senior manager
2 weeks ago
Singapore HeritageSG Full timeDoes working in a fast-growing organisation in the heritage sector excite you? If yes, we would like to hear from you! You will join the corporate services team at Heritage SG, a Company Limited by Guarantee (CLG) under the National Heritage Board (NHB). In this role, you will play a pivotal part in shaping the Finance, Procurement & Admin policies and...
-
Strategic Client Manager
1 week ago
Singapore Ogilvy Full timeJob OverviewWe are seeking a skilled Sr. Account Executive to join our team at Ogilvy, where you will play a vital role in driving business success for our clients.The ideal candidate will have 3-6 years of experience in the social, digital, consulting, or agency industry, with a proven track record of managing client relationships and delivering...
-
Knowledge and client services solutions engineer
3 weeks ago
Singapore Broadcom Inc. Full timeKnowledge and Client Services Solutions Engineer Apply at locations Singapore-Yishun Time Type: Full time Posted on: Posted 30+ Days Ago Job Requisition ID: R020752 Job Description: Enterprise End-user Services (EES) organization of Broadcom Global IT is a technology forward organization constantly scanning the industry for new innovative solutions to...
-
Sr product specialist
20 hours ago
Singapore This Is An IT Support Group Full timeWork Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob Description Thermo Fisher Scientific Inc. is seeking a highly motivated and skilled Sr Product Specialist to join our dynamic sales team in Singapore. This is an outstanding opportunity to play a key role in driving revenue growth and developing new business for our portfolio of products. As...
