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Digital Product Analyst

3 months ago

Singapore HSBC Full time
Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Digital Product Analyst - LLM Productization.

Principal Responsibilities

At HSBC Innovation and Ventures, we are committed to redefining the future of banking. We accomplish this through the exploration of emerging technologies and continuous product creation, enabling the bank to identify and seize disruptive change opportunities.

LLM Productization Analyst – Design for Future Digital Product and Services Analysis

Job Role: As a LLM Productization Analyst, you will be responsible for analysing and shaping the future of digital products and services. You are a highly analytical and innovative LLM Productization Analyst with a strong background in business analysis and innovation research. Your ability to analyse market trends, evaluate digital products, and identify future opportunities sets you apart as a valuable contributor to the evolution of future banking.

As a LLM Productization Analyst, you will:
  • Conduct innovation research to understand the changing landscape of future digital products and services
  • Perform in-depth business analysis to identify opportunities and challenges in the evolving market
  • Analyse and evaluate digital products and services, providing insights and recommendations for improvement
  • Document user stories, scenarios, systematically product hypothesis, and conduct requirements analysis to inform the development of user-centric digital solutions
  • Support cross-team communications
Requirements
  • Expertise in intelligence product and business analysis, with a track record of innovation research and proposal development
  • Deep understanding of emerging intelligence technologies (ML/NLP/LLM/GenAI, etc.) and their impact on products and human experience, with the ability to assess the value of innovation in future markets, incorporating deductive business scenario research, productization assessment across emerging domains
  • Understanding of business and management operations in large enterprises, with the ability to quickly grasp business scenarios and strong product hypothesis capability. Can translate technical language into business language or hypothesis for effective communication
  • Skilled in driving consensus by effectively demonstrating the potential and value of intelligence design concepts. Ability to use tangible methods to validate and debate the hypothesis, such as scenario blueprints, business maps, user data, hypothetical diagramming tools in order to accelerate information gathering, validation and consensus building
  • Strong teamwork and communication skills, capable of collaborating effectively with team members across departments and levels
  • Strong learning ability and self-motivation to continuously advance professional knowledge. Proactive and self-motivated, staying up-to-date with industry trends and advancements in intelligence design and productization
  • Exceptional skills in writing and documentation, facilitating governance processes and ensuring alignment with clear documented evidence
To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.