Operational Risk

5 months ago

Singapore Mizuho Bank Full time
Overview of Division/Department

Operational Risk Management (OPRM) is to support the strategic objectives and plans set forth by the management of Singapore Administration Department.

OPRM is responsible for planning, promoting and coordinating activities necessary to maintain and improve the quality of Mizuho's operational infrastructures. Its primary focus is on operations key risks, BCM/BCP, Third Party Risk Management and service quality.

Company Profile
MIZUHO BANK, LTD. IS A SUBSIDIARY OF THE JAPAN-BASED MIZUHO FINANCIAL GROUP, INC. (LISTED ON THE TOKYO STOCK EXCHANGE AND NYSE) AND IS ONE OF THE LARGEST FINANCIAL SERVICES COMPANIES IN THE WORLD. MIZUHO BANK, LTD. PROVIDES FINANCIAL AND STRATEGIC SOLUTIONS FOR THE INCREASINGLY DIVERSE AND SOPHISTICATED NEEDS OF ITS CLIENTS WITH OFFICES LOCATED IN ALL THE MAJOR CITIES OF THE WORLD SUCH AS TOKYO, NEW YORK, LONDON, HONG KONG AND SINGAPORE.

Job Responsibilities
• Strengthen bank's operations risk and provide adequate training to bank staff
• Provide prompt update to branch staff on Head Office Operations Procedure (HOP) changes to ensure our
business operations is aligned with Head Office practices
• Review and approve Branch Internal Operations Procedure (IOP)
• Review new product/service process and procedural flow and ensure operations capabilities
• Work with branch stakeholders to identify changes necessary on bank's system and processes to achieve
operational effectiveness and productivity gain.
• Coordinate with branch staff to conduct Control Self-Assessment (CSA) to ensure that internal controls,
procedures and system are adequate, functional and conform to organization's standard and regulatory
guidelines
• Coordinate with branch staff to conduct Key Risk Indicator (KRI), to enhance the monitoring and mitigation
or risks and facilitate risk reporting
• Escalate reporting to Management on Incident/Operational Error (OER)/ Customer Satisfaction (CS)
• Handling of third party risk management risk management
• Conduct and analyse transactional statistic & work measurement
• Perform Intra-Office Inspection (IOI) in accordance to HOP
• Assist Section Head in Project planning & implementation
• To assist Section Head to identify areas for process improvement and productivity gain (low productivity,
high operational costs, etc.)
• To support and participate in the project teams in SGAD to achieve productivity and efficiency.
• To clarify the issues on workflows and provide necessary feedback & solutions to streamline the processes.

Job Requirements
  • University degree or equivalent with at least 5-8 years of working experience in Operational Risk management in the banks or financial institutions
  • Meticulous, analytical, able to work independently
  • Strong interpersonal skills and good team player who is able to effectively interact with various business units.
  • Candidates with knowledge of MAS - Management of third party arrangements will be preferred

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