Associate / Analyst, DevOps Engineer, EASRE, Technology & Operations

4 months ago

Singapore DBS Bank Limited Full time
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • Analyze, review, and document current functionality to determine potential areas of improvement
  • Manage user permissions for tools according to the needs of projects and teams
  • Perform application and system administration tasks, including data backups and scheduled jobs
  • Test new versions of the tools and plug-ins to ensure compatibility
  • Research and utilize industry standard methods and techniques
  • Maintain JIRA projects, workflows, permissions, and users in Jira Service Management
  • Improve JIRA security. Set access permissions for JIRA projects
  • Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration
  • Manage multiple responsibilities with tight deadlines
  • Perform basic Linux and Windows Server administration tasks
Requirements
  • Bachelor's degree in Management Information Systems, Computer Science or related discipline; or Master's degree
  • 4+ years' experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required
  • Minimum of 3-5 years' hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator
  • Expert level Atlassian tool administration knowledge on JIRA
  • Ability to write custom JQL
  • Familiarity with Groovy
  • Familiarity with commonly used plugins, eg. Scriptrunner
  • Ability to construct custom dashboards using various filter types in JIRA
  • Experience in performing Atlassian installations, migrations, and plugin installation, a must
  • Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred.
  • Microsoft SQL Server Database administration skills are preferred.
  • LDAP integration experience
  • Strong analytical skills
  • Ability to work in a dynamic agile environment
  • Must have strong work ethic with good time management skills
  • Excellent verbal and written communication skills
  • Position involves some interfacing with customers
  • Provide L1/L2 support
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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