TDI - Instant Payments Tech - Site Reliability Engineer - AVP
15 hours ago
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
- Flexible benefits plan including virtual doctor consultation services
- Comprehensive leave benefits
- Gender Neutral Parental Leave
- Flexible working arrangements
- 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement
- Work closely with agile development team / squad to deploy components for multiple releases in multiple environments. Managing, planning, scheduling and controlling software build through different stages and environments.
- Conducts application health check, generate usage reports, analyze trends and implement automation to monitor the application stability.
- Continuously improve DevOps tools and processes
- Tracks the production losses and abnormally high maintenance cost assets and explore optimization approach to reduce losses or high costs.
- Develops engineering solutions to avoid repetitive failures and all other problems that adversely affect operations
- Ensures application / information systems compliance (including legislation, regulatory, contractual and agreed standards/policies)
- Analyze service and component availability, reliability, maintainability and serviceability. Ensure that services and components meet and continue to meet all of their agreed performance targets and service levels
- Ensures that incidents are handled according to agreed procedures and seeks resolution. Facilitates recovery, following resolution of incidents.
- Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services.
- Engages with agile development teams / Squads to confirm that products developed meet the service acceptance criteria, production go-live acceptance criteria and Compliant with banks change management processes and cut-off timeline.
- Verifies and approves changes ensuring protection of assets and components from unauthorized change, diversion and inappropriate use.
- Develops implementation plans for complex requests for change. Evaluates risks to the integrity of service environment inherent in proposed implementations (including availability, performance, security and compliance of the business services impacted).
- Reviews the effectiveness of change implementation and suggests improvement to organizational procedures governing change management.
- Technical analysis of the Production platform to identify and remediate performance and resiliency issues.
- Understand flow of data through the application infrastructure so as to best provide operational support.
- Event monitoring and management via tools that help monitoring via regularly probing and generate alerts and support dashboards.
- Drive knowledge management across the supported applications and ensure full compliance
- Minimum 6 years of relevant experience as a SRE, with exposure to DevOps.
- Experience in building CI/CD pipeline with experience in using Terraform.
- Experience in Cloud Solutions (Google Cloud Platform, Amazon Web Services, Microsoft Azure)
- Knowledge in Shell Scripting, Python, Java, Springboot Framework, Encryption Technologies (OpenSSL, OpenSSH, sFTP), Data Streaming in Kafka and ZooKeeper, Oracle 12c/ 19c, No-SQL stack
- Knowledge in JMS, XML, JSON, Hazelcast, Docker, RedHat OpenShift, Kubernetes, WebServices, Oracle, Maven, Git, Eclipse, MQ, Solace
- Knowledge in APM tooling (Splunk, AppDynamics, Generos)
- Possessing relevant toolset knowledge (JIRA, Confluence, PostMan etc)
- Proven experience working in a cross-functional agile team
- Analytical and organized with awareness of technical compliance risk and audit controls
- Excellent communication and presentation skills with good interpersonal and problem-solving skills
- Prior experience in agile & dev ops software engineering and possessing relevant toolset knowledge (JIRA, Confluence, Service Now)
- Ability to synthesize, visualize and communicate ideas to others, to explain complex topic into simple terms
- Bachelor's degree in Computer Science or Information Technology or Programming & Systems Analysis or Science (Computer Studies)
How we'll support you:
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to help you excel in your career
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