Clinic Executive

3 weeks ago


Singapore Auspicium Medical Pte. Ltd. Full time

JOB SCOPE

To provide patient support, manage administrative tasks, and assist the doctor in the clinic's consultation room.

JOB DESCRIPTION

Reception Duties and Patient Management

  • Answer phone calls and respond to enquiries.
  • New patient registration, update of patient information, and verification of insurance coverage.
  • Schedule and manage appointments.

Administrative Support

  • Maintain and organize patient records, including medical history, personal information, and billing details.
  • Ensure accurate documentation and filing of medical records and other administrative documents.
  • Assist in handling patient billing, insurance claims, and payment processing.
  • Coordinate referrals to other healthcare providers or specialists as necessary.
  • Coordinate and schedule diagnostic tests, surgeries, or medical procedures for patients.
  • Collaborate with external parties such as laboratories, pharmacies, and insurance companies, as necessary.
  • Manage and stock office supplies, maintain inventory, and place orders when needed.
  • Maintain cleanliness and orderliness of the reception area, waiting room, and administrative areas.
  • Follow proper infection control protocols and assist in maintaining a safe and secure environment.

Patient Assistance

  • Provide basic information to patients about clinic procedures and available services.
  • Prepare examination rooms, ensure cleanliness, proper equipment setup, and availability of supplies.
  • Assist doctor during patient examinations or minor medical procedures.

REQUIREMENTS

  • Minimum GCE 'O' Levels
  • Prior clinic experience will be an advantage
  • Good interpersonal and communication skills
  • Basic computer literacy
  • Good working knowledge of Plato will be a plus
  • 5.5 days work week

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