Beauty Trainer

3 weeks ago


Singapore Mirage Aesthetic Pte. Ltd. Full time
Job Description

Job Summary:

  • Develop and plan training modules in line with latest market trends.
  • Execute field coaching, including Basic trainings, Seasonal trainings, and various follow-up trainings to Therapists and Sales Consultants, to improve business performance, customer service and enhance brand image.
  • Assess the effectiveness of the training initiatives through evaluation on a regular basis to identify coaching opportunities through regular feedback and reporting and conduct strategic follow up coaching to ensure successful roll out of training initiative.
  • Ensure Therapists and Consultants are equipped with the skills required to achieve Brand's KPI and ensure consistency in customer experience.

Job Responsibilities:

  • To adapt training materials in order to fit the context and enhance content of existing training support documents as and when required.
  • Deliver training to therapists in line with the sales cycles and training priorities.
  • Deliver induction and specific training to grow and develop the brand.
  • Develop and motivate Therapists and Sales Consultants through training and coaching.
  • To contribute to training projects, training needs, evaluation analysis, update of training programs, action plan on training and coaching
  • To be active on the field to observe customer purchase behavior and interact with the Sales consultants and customers
  • Identify and provide feedback for future training needs.
  • Conduct beauty product knowledge training and treatment protocol.
  • To furnish the company with the latest beauty industry information eg competitors' activities and beauty care trends, treatment, products etc.
  • Work closely with management team on training needs.
  • To perform any other assigned job duties as per assigned by the management.

Job Requirements:

  • With minimum 2 years of experience as a Trainer, ideally in Aesthetic face and body treatments.
  • Certified by CIDESCO, CIBTAC, ITEC, WSQ ACTA Full Certificate, WSQ SOA or any other relevant qualifications in beauty and aesthetic.
  • Strong experience in training including delivery of training, ability to coach with a strong sense of detail and a strong focus on growing sales capabilities.
  • High level of competence in presentation and excellent verbal and written communication skills.
  • Strong leadership and people management skills.
  • Confidence in presenting and influencing at all levels.
  • Proficient in English and Chinese to communicate well with clients
  • Highly driven, energetic, flexible and team spirited.
  • Proactive and able to work under pressure and meet tight deadlines

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