Cafe Manager in Dempsey
3 weeks ago
SuperNature (organic supermarket) located in Dempsey Hill is hiring Café Manager to provide efficient services to customers.
Responsibilities:
- To handle customers' enquiries and complaints
- To be responsible for stock positioning, shelf life and the monitoring of stock levels (food display, beverages, perishable & non inventory items)
- To manage write off, stock damage and discrepancies
- To coordinate monthly and yearly stock take with the Operations Manager
- To conduct stock investigation upon request by Operations Manager or HQ
- To achieve the monthly sales target given by Operations Manager
- To maintain proper accountability for cash registers, prepare daily earnings for banking
- Plan staff's duty roster and assign duties to staff / deploy staff where necessary
- Conduct daily or weekly meetings and briefings and send daily sales reports
- To supervise sales staff and the day-to-day operations of the store
- Assist in hiring and interview of FOH staffs
- To conduct cafe floor orientation and basic product knowledge training to new staff
- To provide training new staffs with customer services, operations and housekeeping training
- To assist the Chef to train the FOH staff on the menu
- To liaise with the office on various operational matters such as marketing, accounts, and administrative matters
- Manage the shop in the absence of the Operations Manager
- To undertake ad-hoc duties as assigned by Operations Manager
Requirements:
- GCE O' level, Diploma or equivalent
- At least 2-3 years of experience in relevant field
- Possess excellent communications skills
- Efficient and can work well under pressure and tight deadline
Benefits:
- 5 days work week shift hours (44 hours per week including Sun and PH)
- Sales target incentives, 16 days annual leave, medical & flexi wellness plan, staff card benefits
Please call 91295022 (Ms. Peggy) to arrange for walk-in interview at Blk 26 Dempsey Road, #01-01 S(249686). Pls do not turn up without an appointment.
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