Operations Supervisor

2 weeks ago


Singapore Iss Facility Services Private Limited Full time

JOB RESPONSIBILITIES

  • Leads a team of distribution assistants (DA) and tow truck drivers to ensure timely movement of trolleys, eg diet trolleys from central kitchen to wards
  • Plans team schedules, daily duties and weekly roster for smooth operation. Manages punch cards, time sheets and overtime claims
  • Ensures supervision, grooming, motivation, discipline and training to the team
  • Maintains communication workflow for seamless dissemination of information
  • Engages & address staff queries, issues and disputes
  • Manages a fleet of tow tractors and report faults
  • Prepares daily operations and manpower reports
  • Builds strong relationship with client and provides updates with regard to their feedback
  • Interviews and selects suitable job seekers for the DA positions
  • Trains new hires and prepares Competency Assessment for New DAs and Tow Truck Drivers
  • Evaluates staff performance and prepares annual appraisal
  • Monitors all Health, Safety & Environmental procedures and practices, reports incidents to supervisor immediately whenever an incident happens, conducts investigation on such matters, and drafts incident report
  • Responds to hospital or civil emergency activations (eg. call tree, hospital decontamination station, Kingfisher activation, etc) while on duty or/and off duty (standby)
  • Undertakes any other duties/ activities/ projects, etc. as and when instructed by the supervisor or management

JOB REQUIREMENTS

  • Minimum ITE Cert or Diploma in any field
  • At least 1 years(s) of supervisory experience in the logistic sector is required for this position
  • Basic IT knowledge is required to handle computer work
  • Willing to work at Singapore General Hospital
  • Working Days: 6 days a week. Rotating Rest Day
  • Working hour 6.45am-3.15pm (morning shift) and 1.45pm-9.15pm (afternoon shift)
  • Able to work overtime (when required)

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