IT Infrastructure Engineer

2 weeks ago


Singapore Rapsys Technologies Pte. Ltd. Full time

Role:IT Infrastructure Engineer (Network)

6 months contract

JD:

KEY RESPONSIBILITIES:

IT Infrastructure Operations

. Provide network asset management, including maintenance of network component inventory, life cycle management and related documentation.

. Test network performance and provide network performance statistics and reports develop strategies for maintaining network infrastructure.

. Take 'ownership' for all network related issues and resolve in a timely manner.

. Manage and ensure effectiveness of servers, including Radius, Print, SmartRoom, and their associated operating systems and software. This includes update of patches and reboot of servers regularly.

. Administration of user accounts, permissions, access rights and troubleshoot on accounts related issue in AD.

. Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on.

. Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, VPN solutions and Email Gateway solutions.

IT Infrastructure Governance & Security

. Manage the crisis of system outages and security attacks. Be the point of contact for any vendor's communication pertaining to outages or security incidents.

. Participate and provide support together with global/regional IT teams to execute IT projects.

. Manage vendor scope of work (onsite or offsite) and oversee the completion of IT projects.

. Maintain and perform regular checks on IT network and system infrastructure. Provide evidence to Internal Audit if requested.

. Maintain and perform regular checks on PC/laptop asset inventory list, making sure the lists are up-to-date and accurate.

REQUIREMENTS

. Minimally 5 years of relevant experience in global IT infrastructure.

. Understanding of incident/problem management and ITIL environment.

. Expertise in Network (equivalent CCNP certified level, LAN / WAN) and AD/AAD Administrator

. Good experience of IT infrastructure, server, network and cloud and IT operation.

. Good knowledge of data centre architecture and infrastructure.

. Strong experience of project management, vendor management and change management.

. Demonstrate robust problem-solving skills and experience in critical infrastructure solutions.

. Experience with systems would be advantageous: Designed and developed, managed the SD-WAN, Zscaler (ZIA, ZPA) / Meraki (Switch / Firewall/ AP), Fortinet (FW), AD/AAD, Sophos Endpoint and Email Protection, Azure, Intune, Microsoft 365.

. Familiar with global environments and able to collaborate with stakeholders across different regions.

. Collaborative and proactive.



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