(80% English and up) Customer Service Associate
1 month ago
We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world Great Place To Work® has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.
Make a difference with the TOP Team
What you'll do as a Customer Service Associate:- Respond to all customer inquiries through voice and chat.
- Provide excellent customer service by being a good listener.
- Work with confidential customer information, while treating it sensitively.
- Aim to resolve situations on the first approach by being proactive, patient, and understanding.
- Keep a constant working knowledge of our client's products, services, and promotions.
- 80 and 90% English level.
- Skills to solve issues in the most positive way.
- Be a proactive and confident person.
- Good listening skills.
- Long-term contract.
- 42-hour work week.
- Career plan.
- Volunteer programs.
- Employee fund with TOP benefits.
Join the TOP Team and connect the world to the most recognized brands in 170 markets.
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