Senior / Patient Service Associate, SC Ops - Appointment Services

Roles & ResponsibilitiesResponsibilities: Provide excellent customer service to our customers and meticulous administrative support in Appointment Services section Responsible for managing appointment requests and other appointment related enquiries (e.g. prescription requests) received via phone, faxes and emails Meet quality standards and achieve...

Roles & ResponsibilitiesThe Job:The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling,...

The Job:The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling, referrals and billing to...

In charge of registration of patientsScheduling of appointmentsAssist patients with the self registrationAttend to patients' enquiries and needsHandling of phone calls and ad-hoc admin dutiesJob Requirements:Min GCE N/O Level , Nitec or Diploma in any discipline Relevant working experience in Healthcare Industry will be advantageous Good communication and...

The OpportunityWe are looking for Patient Service Associates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.ResponsibilitiesRegister patients for visits to Specialist Outpatient ClinicSchedule appointments and assist patients to coordinate multiple appointmentsPerform billing processes, including payment collection,...

Patient Service Associate (PSA) Positions Available at clinic in Punggol We are hiring for Patient Service Associates (PSA) at a clinic in Punggol! Join our team and contribute to healthcare service delivery. Location: Punggol Working Hours (Staggered): Mon to Fri: 7am to 4pm / 7:30am to 4:30pm / 8am to 5pm Sat: 7am to 11am / 7:30am to 11:30am / 8am to 12pm...

Roles & ResponsibilitiesYou will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records...

Roles & ResponsibilitiesResponsibilities: Register patients and update patient information in the system Schedule appointments and manage the appointment calendar Answer phones and direct calls to the appropriate department Assist with patient inquiries and provide information about services Maintain patient records and ensure accuracy and...

You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling. In addition, you will handle the administration of patients' records and assist doctors with...

Roles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You...

Responsibilities:Register patients and update patient information in the systemSchedule appointments and manage the appointment calendarAnswer phones and direct calls to the appropriate departmentAssist with patient inquiries and provide information about servicesMaintain patient records and ensure accuracy and confidentialityEnsure a clean and organized...

Roles & ResponsibilitiesJob Responsibilities: Welcome and engage with patients, creating a warm and inviting atmosphere Assist with patient assessments, including taking histories and spinal examinations Prepare patients for treatments, ensuring their comfort and safety Provide education and answer basic questions about treatment procedures Schedule...

Roles & ResponsibilitiesResponsibilities: Provide and maintain high standard of service excellence to patients, caregivers, and colleagues. Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session and at end closing time. Assist doctors and act as chaperones during in-clinic consultations...

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinicAs the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You will provide prompt and...

Roles & ResponsibilitiesResponsibilitiesTo provide clerical and support functions in Clinic as well as the reception services including patient registration, scheduling appointments, billing and enquiries.Requirements GCE ‘N’/’O’ Level or Diploma holder Service-oriented, confident and have a passion for helping others Good communication and...

Roles & ResponsibilitiesJob Description: Assists to oversee the smooth and efficient running of the clinic counter Attends to patients' enquiries, provide directions and assist with clarifications Assists in registration and billing of patients accurately Makes appointments for follow-up patients Assist with doctors' requests Assists patient with...

Responsibilities:Provide and maintain high standard of service excellence to patients, caregivers, and colleagues.Preparation of clinic for daily operations prior to opening and facilitate proper handover at the end of each clinic session and at end closing time.Assist doctors and act as chaperones during in-clinic consultations and teleconsultations,...

You will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and resolving service related...

ResponsibilitiesRegister patients via phone and upfront enquiriesCollect payment/ deposits and provide Financial Counselling for admissionsLiaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patientsObtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD)...

Job Responsibilities:Welcome and engage with patients, creating a warm and inviting atmosphereAssist with patient assessments, including taking histories and spinal examinationsPrepare patients for treatments, ensuring their comfort and safetyProvide education and answer basic questions about treatment proceduresSchedule appointments, manage patient records,...