Executive, Client Services

2 weeks ago


Singapore Kingsmen Exhibits Pte Ltd Full time

A Day in the Life

  • Assist the project team in implementing events/projects on-site, including venue setup, logistics, and coordination with suppliers/vendors.
  • Communicate effectively with clients throughout the event preparation, planning, and execution stages, ensuring their needs and expectations are met.
  • Manage client expectations by understanding their requirements and providing cost-effective solutions.
  • Service existing clients by maintaining strong relationships, understanding their evolving needs, and implementing effective cost control measures.
  • Attend events to stay updated on current trends and industry best practices, providing valuable insights to enhance future projects.
  • Coordinate payment and invoicing processes with clients and suppliers, ensuring timely and accurate transactions.
  • Brief designers and suppliers on project specifications and requirements, negotiating costs to achieve optimal results.
  • Arrange storage for event items as needed and coordinate delivery logistics with clients and suppliers.
  • Conduct on-site operations inspections to ensure suppliers deliver according to requirements and specifications, addressing any issues promptly.
  • Develop comprehensive costing reports for project approval, managing overall project costs to ensure healthy gross profit margins.
  • Prepare and submit project reports upon completion of events, documenting key learnings and recommendations for improvement.
  • Liaise with venue owners regarding any damages or issues, facilitating resolution and maintaining positive relationships.

What are we looking for

  • Diploma holder in Hospitality/Tourism Management or related field.
  • Minimum 1-3 years of experience in account servicing, preferably within the hospitality or tourism industry.
  • Self-motivated and able to work independently with minimal supervision.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with clients.
  • Proficient in Microsoft Office suite, including Word, Excel, and PowerPoint.


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