Clinical Application Specialist
3 weeks ago
The Job:
- Providing on-site user application support to customers through visits, phone calls, email communications, and hands-on training, both on-site and virtually.
- Taking proactive initiatives to continuously study new products and technologies that align with the existing product portfolio or current market trends.
- Assisting sales personnel throughout the sales cycle by offering product knowledge and application support, spanning from presales activities to post-sales support.
Presales
- Conduct demonstrations and PowerPoint presentations.
- Participate in in-depth technical discussions and propose total solutions in relevant fields.
- Arrange teleconferences with end users or principals as needed.
After sales
- Conducting application training, including presentations on relevant technology related to medical devices before hands-on sessions.
- Providing hands-on training to end users on hardware and software features, clinical applications, and in-service procedures.
- Offering troubleshooting and problem-solving assistance for relevant devices.
- Addressing user queries as needed.
- Delivering value-added service by promoting medical consumables tailored to relevant medical devices.
The Talent:
- Diploma or equivalent qualification, preferably with a background in Respiratory Therapy and Intensive Care.
- Essential: Prior experience in Respiratory/ICU/Critical Care Departments within local government or private institutions.
- Advantageous: Familiarity with various patient monitoring devices.
- Strong communication and presentation abilities, fluent in English (both spoken and written).
- Proficient in MS Office applications (Word, Excel, PowerPoint).
- Demonstrates self-discipline, self-motivation, and the ability to work independently.
- Possesses a meticulous and organized personality.
- Exhibits a positive attitude and a keen willingness to learn.
Next Steps:
- Interested applicants, please send your resume to [HIDDEN TEXT] with your current and expected salary. Only shortlisted candidates will be contacted.
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