Business Analyst

1 month ago


Singapore GMP Technologies Full time

Job Responsibilities

  • Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to the business operations to identify areas for improvement and optimisation
  • Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes
  • Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
  • Design and implement policy and process improvements and surface opportunities for product development and enhancement to deliver operational outcomes effectively
  • Gather, document and translate business needs into functional and technical requirements to inform product design and development and work closely with product team(s) to deliver product(s)
  • Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant teams
  • Support business transition and help drive change through actively engaging key stakeholders and end users
  • Own and maintain overview of business operations health' and support operational decision-making through business analytics by:
  • Establishing standards and metrics to measure impact, progress and performance of operational initiatives
  • Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
  • Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals
  • Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement
Job Requirements
  • Proven experience as a Business Analyst or in a similar role, preferably in a business operations or process improvement capacity
  • Strong analytical skills with the ability to collect, organise, analyse and interpret large datasets
  • Good understanding of user-centric principles and/or service design
  • Excellent problem-solving skills and the ability to think critically to propose innovative solutions
  • Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
  • Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
  • Proficient in using data analysis tools and techniques such as Python, SQL, or data visualisation software is a bonus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23539

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766


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