Car Dealer Executive
1 week ago
Position Overview: As a Car Retailer, you will be responsible for managing the sales and customer service aspects of our automotive dealership. Your primary goal will be to assist customers in finding and purchasing the right vehicle to meet their needs while providing exceptional service throughout the sales process.
Key Responsibilities:
- Sales and Customer Service: Assist customers in selecting and purchasing vehicles based on their preferences, budget, and needs. Provide product information, including features, specifications, and pricing, to help customers make informed decisions. Conduct test drives and demonstrate vehicle features to potential buyers. Negotiate pricing and financing options to close sales deals. Follow up with customers after the sale to ensure satisfaction and address any concerns or questions.
- Inventory Management: Maintain an up-to-date knowledge of available inventory, including new and used vehicles. Coordinate with the inventory manager to ensure accurate stock levels and availability.
Monitor market trends and customer preferences to inform purchasing decisions and inventory management strategies. - Customer Relationship Management (CRM): Utilize CRM software to track customer interactions, preferences, and purchase history. Maintain ongoing communication with customers to build and nurture relationships. Identify opportunities for upselling and cross-selling additional products or services.
- Sales Performance and Targets: Meet or exceed sales targets and performance metrics set by dealership management. Continuously seek opportunities to improve sales techniques and customer service skills through training and development.
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