Creative Service Manager

2 weeks ago

Singapore PublicisGroupe Full time

Job Description

Project people know that no great idea is great enough without execution. Flawless
execution is their motto.

They know how to connect the dots, feel comfortable in managing projects and other team to guarantee the best deliver to client and agency and are not afraid to tell the truth. They're also passionate about finding solutions, organizing things, have a good knowledge of finance and the timings required to do things and are talented to present and sell ideas to people.

A holistic view to anticipate risks and opportunities is mandatory.

Expectations of a Creative Service Manager

  • With the guidance of Sr Project Manager and in partnership with business team, will be the POC for the client in all subjects regarding project and creative service management and implementation, to guarantee the best deliverable on time and on budget - coordinating timelines, checkpoints, team allocation etc.
  • Implementing management methodologies, such as Agile to accelerate and improve the deliverables of multiple projects for the client
  • Anticipating and communicating risks and crisis in the projects under her/his responsibility
  • Relationship with Le Pub and client stakeholders (vendors, Other agencies, media players etc.) - local and global
  • Work with the creative, client servicing, & strategy teams in the delivery of end results management of internal & external resources.
  • Production of project plans, tracking, schedules, deliverables & WIP reports creating & refining processes for smooth & efficient workflow.
  • Full ownership of project life cycle: Plan, execute and monitor the project whilst considering scope/cost and quality constraints.
  • Defining the projects' business objectives and requirements with the account managers.
  • Defining project requirements (in the form of the Requirement Specification Document or Scope of Work document), cost estimates and timelines.
  • Managing change requests in specifications required during the project delivery phase.
  • Managing expectations through regular status meetings, project documentation and project tools.
  • Ensuring the project teams are clear on the project requirements, timelines and costs.
  • Managing human resources in a project, including reassigning or requesting additional team members where necessary.
  • Assist the Project Director in drafting project/pitch proposals and cost estimates for existing accounts.
  • Assist the Project Director in resource management.

Expectations as a member of our community
. You believe passionately in the power of creativity to bring change to the world. But
you're realistic and have a clear-eyed view of what it will take to get there: not a path
you walk alone, but with a group of people putting a diverse range of skills and
perspectives to work towards a common goal
. Your ideas and voice will be heard, respected and protected with passion. Ideas are
not disposable commodities here. They are our most precious assets
. You will be tested, you will be challenged, and you will be pushed beyond your
comfort zone, but you will equally be supported, encouraged and celebrated.
Because the true value of a community is that we bring out the best in each other

Qualifications

  • 10+ years of experience in operations and/or project management
  • Work experience in advertising and/or comms industry, preferably with global brand
  • Has worked in an advertising/design agency/environment covering digital and ATL.
  • Has managed projects that involves resources from various teams within the agency account management, strategy, data & analytics, UX, social, creative, & web dev.
  • Experience in leading projects, designing processes and overseeing complex jobs with many stakeholders
  • Experience in working in multidisciplinary teams and navigating agency and client dynamics.

. When joining us, this is what you can expect:
. Be part of an extraordinary team with that is globally recognized as best-in-class
. The opportunity to shape brand experiences on a global scale
. A dynamic, diverse and modern creative work environment
. Horizontal and organic way of working, where everyone is committed and care for
the people and the job

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