Manager, Client Catalyst

2 weeks ago

Singapore SMRT Corporation Full time

Job Purpose

The Manager - Client Catalyst plays a pivotal role in driving revenue growth by assisting the Head and team in client solutioning through creative ideation and media storytelling. This position is integral to crafting innovative strategies that effectively communicate client messages and enhance brand presence in the market.

Responsibilities

1. Creative Ideation:

  • Generate and develop innovative ideas and concepts for client campaigns, ensuring alignment with client objectives and brand identity.

2. Media Storytelling:

  • Craft compelling narratives and storylines that resonate with target audiences across various media platforms.

3. Client Solutioning:

  • Collaborate with the Head and team to develop tailored solutions that address client needs and challenges, leveraging creativity and strategic thinking.

4. Research and Analysis:

  • Conduct market research and competitive analysis to identify industry trends, consumer insights, and opportunities for client engagement.

5. Presentation and Pitching:

  • Prepare and deliver engaging presentations and pitches to clients, showcasing proposed solutions and strategies effectively.

6. Project Management:

  • Oversee the execution of client projects from conception to completion, ensuring adherence to timelines, budgets, and quality standards.

7. Relationship Management:

  • Build and maintain strong relationships with clients, serving as a trusted advisor and strategic partner in achieving their business objectives.

8. Team Collaboration:

  • Collaborate closely with cross-functional teams, including creative, marketing, and sales, to integrate client solutions seamlessly across all touchpoints.

9. Performance Evaluation:

  • Monitor and analyze the performance of client campaigns, providing insights and recommendations for optimization and improvement.
Qualifications & Work Experience

1. Qualifications:

  • Bachelor's degree in Marketing, Communications, Business Administration, or related field preferred
  • Proven experience in a similar role preferred, with a strong track record of driving revenue growth through creative solutioning and media storytelling.
  • Deep understanding of advertising, branding, and digital media landscape, with knowledge of emerging trends and technologies.
  • Excellent communication and presentation skills, with the ability to articulate complex ideas and concepts clearly and persuasively.
  • Strong analytical and strategic thinking abilities, with a keen eye for detail and a results-driven mindset.
  • Exceptional project management skills, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Collaborative mindset with the ability to work effectively in cross-functional teams and build strong client relationships.

2. Work Experience:

  • Minimum of 6 years of experience in marketing, advertising, or related fields, with at least 3 years in a managerial role preferred.
  • Proven track record of successfully developing and implementing creative solutions for clients across various industries.
  • Experience in client-facing roles, with a demonstrated ability to understand client needs, build rapport, and deliver exceptional service.
Skills

  • Creative Thinking: Ability to think outside the box and generate innovative ideas that captivate and engage audiences.
  • Strategic Planning: Strong strategic mindset with the ability to develop and execute comprehensive plans that drive business growth.
  • Storytelling: Proficiency in crafting compelling narratives and storylines that resonate with target audiences and evoke emotional responses.
  • Analytical Skills: Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions.
  • Leadership: Effective leadership skills with the ability to inspire and motivate team members to achieve goals and exceed expectations.
  • Adaptability: Flexibility to adapt to changing priorities and market dynamics while maintaining a focus on delivering results.
  • Client Focus: Dedication to understanding client needs and delivering tailored solutions that exceed expectations and drive client satisfaction.

The individual in this position will play a critical role in driving revenue growth through creative solutioning and media storytelling, while building strong client relationships and collaborating effectively with cross-functional teams.

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