VP, ServiceNow Solution Architect

3 weeks ago

Singapore Activeo Singapore Pte. Ltd. Full time

What will you be doing

  • Collaborate with clients to understand their business needs and objectives, and translate them into ServiceNow solutions.
  • Serve as the subject matter expert on the ServiceNow platform, providing guidance and best practices to clients and project teams.
  • Lead the design and architecture of complex ServiceNow projects, considering integration points and scalability.
  • Identify opportunities for process improvements and automation within ServiceNow.
  • Stay current with ServiceNow releases and industry trends, providing recommendations for platform enhancements.
  • Participate in pre-sales activities, including scoping, solution design, and client presentations.
  • Mentor and provide guidance to junior ServiceNow professionals within the organization. Official leadership responsibilities can be considered for the right experience.
  • Ensure compliance with ITIL processes and industry best practices.
  • Collaborate with vendors and third-party integrators when necessary.
  • Foster strong client relationships and serve as a trusted advisor throughout the project lifecycle.
  • Provide transitional training and support during customer validation (SIT/UAT) stages.
  • Working as a team player.

We'd love to hear from you if you have:

  • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications.
  • Proven experience as a ServiceNow Solution Architect, with at least 6 years in a client-facing role.
  • Strong expertise in both IT Service Management (ITSM) and Customer Service Management (CSM) modules within the ServiceNow platform. ServiceNow Certified Application Developer (CAD) certification is a plus.
  • Experience with other ITSM tools (BMC, HP etc will be advantageous
  • Experience with other CSM tools ( Salesforce, Pega etc will be advantageous)
  • Minimum of three (3) years of experience either guiding, mentoring or oficially leading teams, with a strong passion for learning and teaching others.
  • Lead efficient identification, troubleshooting, resolving and communication of systemic technical issues/failures/weaknesses/solutions to all responsible parties.
  • Programming experience (please list in resume, if any) will be advantageous.
  • Experienced in delivering custom inbound/outbound integrations between ServiceNow and external end points over RESTful API or SOAP.
  • In-depth knowledge of ServiceNow development best practices, including scripting, integrations, and custom application development.
  • Demonstrated ability to lead and drive complex ServiceNow implementation projects, including design, configuration, and deployment.
  • Exceptional consulting and client-facing skills, with the ability to effectively communicate technical solutions to non-technical stakeholders.
  • Strong problem-solving and analytical skills, with the ability to design solutions for complex projects with high integration points.
  • A deep understanding of ITIL processes and IT service delivery principles.
  • Experience with ServiceNow's ITOM, HRSD, and other modules is a plus.
  • Familiarity with ServiceNow's latest releases and capabilities.
  • Willingness to travel occasionally to client sites as needed.

  • VP, ServiceNow Solution Architect

    4 weeks ago

    Singapore ACTIVEO SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesWhat will you be doing? Collaborate with clients to understand their business needs and objectives, and translate them into ServiceNow solutions. Serve as the subject matter expert on the ServiceNow platform, providing guidance and best practices to clients and project teams. Lead the design and architecture of complex ServiceNow...

  • ServiceNow Architect

    1 week ago

    Singapore COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesJob PurposeA ServiceNow Architect is a professional that has a better in-depth understanding of technical or platform governance processes, estimations, planning, architecting business complex applications on the ServiceNow platform. The Architect is responsible for analyzing and translating business information and technical...

  • ServiceNow Architect

    3 weeks ago

    Singapore Cognizant Technology Solutions Full time

    Job PurposeA ServiceNow Architect is a professional that has a better in-depth understanding of technical or platform governance processes, estimations, planning, architecting business complex applications on the ServiceNow platform. The Architect is responsible for analyzing and translating business information and technical requirements into architectural...

  • Servicenow Presales Solution Architect

    1 month ago

    Singapore Cognizant Full time

    About Us: Cognizant is one of the world\'s leading professional services companies, transforming clients\' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the...

  • Servicenow Presales Solution Architect

    1 month ago

    Singapore Cognizant Full time

    About Us: Cognizant is one of the world\'s leading professional services companies, transforming clients\' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the...

  • Servicenow Presales Solution Architect

    1 month ago

    Singapore Cognizant Full time

    About Us: Cognizant is one of the world\'s leading professional services companies, transforming clients\' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the...

  • Servicenow Presales Solution Architect

    3 weeks ago

    Singapore Cognizant Full time

    About Us: Cognizant is one of the world\'s leading professional services companies, transforming clients\' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the...

  • Servicenow Presales Solution Architect

    4 weeks ago

    Singapore Cognizant Full time

    About Us: Cognizant is one of the world\'s leading professional services companies, transforming clients\' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the...

  • Servicenow Presales Solution Architect

    3 weeks ago

    Singapore Cognizant Full time

    About Us: Cognizant is one of the world\'s leading professional services companies, transforming clients\' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the...

  • ServiceNow Architect

    1 month ago

    Singapore Cognizant Technology Solutions Full time

    Job Purpose A ServiceNow Architect is a professional that has a better in-depth understanding of technical or platform governance processes, estimations, planning, architecting business complex applications on the ServiceNow platform. The Architect is responsible for analyzing and translating business information and technical requirements into...

  • Advisory Solution Consultant, GRC

    2 days ago

    Singapore SERVICENOW PTE. LTD. Full time

    Roles & ResponsibilitiesServiceNow is seeking driven Pre-Sales Governance, Risk and Compliance (GRC) Solution Consultant. The GRC Solution consultant will provide solution leadership and expertise to support customers during the sales engagement. The GRC Solution Consultant will participate in the acquisition and retention of customers by leveraging the...

  • ServiceNow Developer

    1 week ago

    Singapore COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesJob PurposeServiceNow Developer focuses on the technical and logistical deployment and maintenance of cloud-based solutions that meet client’s business needs – primarily developing ServiceNow modules and/or Web Services to exchange data between ServiceNow and other technology systems using software development best practices.The...

  • ServiceNow Administrator

    7 days ago

    Singapore COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesJob PurposeServiceNow Administrator focuses on the technical and logistical deployment and maintenance of cloud-based solutions that meet client’s business needs – primarily developing ServiceNow modules and/or Web Services to exchange data between ServiceNow and other technology systems using software development best...

  • ServiceNow Administrator

    7 days ago

    Singapore Cognizant Technology Solutions Full time

    Job PurposeServiceNow Administrator focuses on the technical and logistical deployment and maintenance of cloud-based solutions that meet client's business needs – primarily developing ServiceNow modules and/or Web Services to exchange data between ServiceNow and other technology systems using software development best practices.The ServiceNow...

  • ServiceNow Scrum Master

    2 days ago

    Singapore KRIS INFOTECH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Serve as a Scrum Master for one or more Agile teams working on ServiceNow development projects. Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives, ensuring adherence to Agile principles and practices. Collaborate with Product Owners to refine the...

  • Solution Architect

    1 week ago

    Singapore INSEAD Full time

    Roles & ResponsibilitiesINSEAD brings together people, cultures and ideas from around the world to educate leaders who transform business and society. As a mission-driven school, INSEAD focuses on three values: open, rigorous, and entrepreneurial. As one of the world’s leading and largest graduate business schools, With campuses in Europe (France), Asia...

  • ServiceNow Scrum Master

    2 days ago

    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    Roles & ResponsibilitiesWe are looking for a suitable candidate for this position:Serve as a Scrum Master for one or more Agile teams working on ServiceNow development projects. Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives, ensuring adherence to Agile principles and practices. Collaborate...

  • ServiceNow Scrum Master

    2 days ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    Roles & ResponsibilitiesJob Responsibilities: Serve as a Scrum Master for one or more Agile teams working on ServiceNow development projects. Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives, ensuring adherence to Agile principles and practices. Collaborate with Product Owners to refine...

  • ServiceNow Administrator/ Developer/ Engineer

    3 weeks ago

    Singapore Cognizant Technology Solutions Full time

    Job PurposeServiceNow Administrator / Developer / Engineer focuses on the technical and logistical deployment and maintenance of cloud-based solutions that meet client's business needs – primarily developing ServiceNow modules and/or Web Services to exchange data between ServiceNow and other technology systems using software development best practices.The...

  • Solution Architect

    7 days ago

    Singapore Insead Full time

    INSEAD brings together people, cultures and ideas from around the world to educate leaders who transform business and society. As a mission-driven school, INSEAD focuses on three values: open, rigorous, and entrepreneurial. As one of the world's leading and largest graduate business schools, With campuses in Europe (France), Asia (Singapore), Middle East...