Service Engineering Assistant
4 weeks ago
Responsibilities:
- Attend to customer enquiries and complaints, including on-site calls
- Recommend preventive measures and provide prompt and effective resolution to technical problems
- Assuage dissatisfied customers with prompt resolutions for any product or service issues
- Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning verify and prepare payment to sub-contractors
- Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
- Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department
Requirements:
- Diploma in Mechanical Engineering
- Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
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Service Technician
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Service Technician
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Field Service Engineer
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Field Service Engineer
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Assistant Electrical Engineer
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