Implementation Support Specialist

4 weeks ago


Singapore Upper Spring Consulting Pte. Ltd. Full time

We are representing our client, an established Hospital Group in Singapore, to search for suitable candidates for a Implementation Support Specialist Role. The ideal candidate should preferably have relevant experience in supporting Clinical informatics in healthcare domain.

Responsibilities

  • Provide onsite clinical support for continuity of clinical systems.
  • Gather feedback/requirements for clinical systems improvement.
  • Participate in clinical systems testing.
  • Prepare, plan and schedule Users training session.
  • Support Workgroups, feedback sessions and committee meetings.
  • Provide both onsite and offsite clinical support to the End-Users pre and post implementation and during downtime procedures.
  • Provide 24 x 7 on-call application support to end users through rostering.
  • Accurately document reported clinical issues with minimal guidance.
  • Responsible in testing clinical systems for implementation & engaging users.

Requirements

  • Diploma or degree in a healthcare discipline (nursing, allied health, medicine) or other degree
  • Nursing or Healthcare Informatics Certification (Optional)
  • Minimum 2 years continuous clinical experience in any healthcare organization or customer service experience.


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