Customer Insights Intern

1 week ago


Singapore Shopee Full time
Job Description:
  • CRM: Support campaigns to reduce customer churn rate - scope includes execution, data management and analysis, as well as updating of weekly reports and dashboards
  • New user growth: to encourage new buyer acquisition
  • Online marketing - to strengthen Shopee's overall SOV and drive orders to the platform
  • Buyer reactivation and retention - to support user journey and drive purchases via lifecycle segmentation
  • Shopee Rewards program - to drive user engagement to that platform via a suite of vouchers for users to claim


Requirements:
  • Currently studying in a university, preferably in a business administration/management or quantitative-related major
  • Comfortable with quantitative analysis and deriving insights from data
  • Meticulous and experienced in using backend systems
  • Strong team player, meticulous, and able to manage projects within timelines
  • Proficient in Google and Microsite Office suites
  • Part-time interns available for at least 3 days a week are welcome to apply



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