Wellness/Spa Operations Director
1 week ago
about the company
Our client is a leading luxury hospitality and lifestyle brand, offering luxury wellness and health services. Based in Singapore, they have established their brand and have expanded to various global and regional locations. They are looking for an Operations Director to lead, manage and drive the day to day operations, staff and performance of their Singapore based business at their hotel.
about the job
In this role, you will be working closely with senior management and your responsibilities include:
- Overseeing and driving day to day operations of the wellness, spa and fitness center, including but not limited to: operational strategies, facility and staff management, and ensuring daily efficiency and productivity
- Managing financials of the center, which entails the operational budget, expenses, financial reports and forecasts for profitability
- Being responsible for overall customer satisfaction, overseeing membership and sales to ensure that the brand is represented well
- Upholding and establishing high service and customer standards, ensuring consistency across the team in these aspects, to deliver best experience to customers
skills and experience required
- 10+ years of experience in operational management roles in spa or wellness center, preferably in hospitality/hotels
- Keen passion in the health and wellness industry, with experience and knowledge with operational systems and financial budgeting
- Knowledge of the industry top standards and compliance in the health and wellness space
To apply online please use the 'apply' function, alternatively you may contact Marvy Toor at 97303469.
(EA: 94C3609/ R23112316)
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