Client Advisor

2 weeks ago


Singapore Ivyprep Private Limited Full time

Company Overview:

IvyPrep Singapore is a leading educational institution committed to providing high-quality educational services to students. Our mission is to empower young minds to achieve academic excellence and personal growth. With a focus on innovation and personalized learning, IvyPrep Singapore aims to nurture the next generation of leaders and thinkers.

Position Overview:

The Client Advisor is the first touchpoint for prospective clients, and works towards creating a positive and impressive experience leading to an engagement opportunity. You will need to demonstrate consultative sales skills and the ability to creatively generate leads, build lasting client relationships and close deals. Strong verbal and written communication, and interpersonal skills are essential for this role.

Key Responsibilities:

  • Proactively reach out to potential clients to support students / parents with university admissions preparation
  • Respond promptly to enquiries to promote IvyPrep's services and hold consultations with prospective clients in a professional manner and that aligns with IvyPrep's brand
  • Demonstrate deep knowledge of overseas university systems, testing requirements and latest developments / trends in admissions and testing, and be able to share them with clients to guide them towards selecting options best suited for them
  • Understand students' academic goals and aspirations, and strengths and weaknesses, and build a personalized plan for students with the recommended programs
  • Based on recommended plan, discuss options and costs with clients and follow through to engagement
  • Follow up with prospective clients in a timely and effective manner, and address any remaining questions / concerns clearly and satisfactorily
  • Successfully close sales deals with clients

Requirements:

  • Degree from a reputable local or overseas university, undergraduate experience in an overseas university is desirable
  • At least 2 years of sales experience in the education or services industry
  • Professional level written and verbal communication skills in English is essential, ability to speak and write in Mandarin is advantageous
  • Excellent interpersonal skills
  • Growth-oriented mindset and goal/objective driven
  • Ability to work well independently and reliably in a small, fast paced team environment
  • Good organizational skills and attention to detail, able to manage multiple tasks with tight deadlines
  • Willingness to learn and go the extra mile

Why Join Us:

At Ivy Prep Singapore, we offer a dynamic and supportive work environment where creativity and innovation are encouraged. As a Client Advisor, you will have the opportunity to make a significant impact on our sales development efforts and contribute to the success of our organization. We value diversity, collaboration, and continuous learning, and we are committed to helping our employees grow personally and professionally. Join us and be part of a team that is shaping the future of education.

Application Instructions:

If you are passionate about sales advisory work and looking for an exciting opportunity to grow your career in the education sector, we would love to hear from you. Please submit your resume outlining your relevant experience and why you are interested in joining IvyPrep Singapore. We thank all applicants for their interest, but only shortlisted candidates will be contacted for further consideration.


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