System and Infrastructure Operations Engineer
4 weeks ago
- Great Career Progression
- Basic + AWS + VB
- Monday - Thursday: 8am to 5.30pm, Friday: 8am to 5pm
Responsibilities:
Operational Support and Administration: This involves day-to-day management and support of systems, ensuring they function smoothly and efficiently.
Performance Oversight: Monitoring and evaluating the performance of regional system and storage infrastructure to ensure optimal functionality.
Issue Resolution: Addressing technical issues promptly as they arise, troubleshooting problems, and collaborating with vendors to resolve issues effectively.
Monitoring and Maintenance: Ensuring comprehensive monitoring of all infrastructure and services to proactively identify potential disruptions and take preventive measures.
Documentation: Maintaining accurate documentation of system configurations, procedures, and troubleshooting steps in a Knowledge Base for reference and future use.
Infrastructure Changes: Assisting in the implementation of approved infrastructure changes, maintenance procedures, updates, and upgrades as required.
Data Management: Performing data backups regularly and managing disaster recovery operations to ensure data integrity and business continuity in case of emergencies.
Requirements:
Bachelor's degree or higher in Computer Science, Information Technology, or a relevant field.
Minimum of 4 years of relevant experience working in a similar role.
Proficiency in analytical and problem-solving skills.
Strong focus on customer satisfaction and excellent communication skills.
Demonstrated accountability and a strong sense of responsibility in handling operational tasks.
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